Neopost partners with MoD to provide mail service for Armed Forces’ personnel

Neopost has partnered with the UK’s Ministry of Defence (MoD) in order to provide an improved mail service for the Armed Forces.

The MoD has adopted the INtouch system, so deployed personnel can stay in touch with friends and loved ones via hard copy communications for free.

The tool transforms digital communications into physical post, enabling personnel who do not have access to return mail amenities to respond in kind to the letters they receive.

Through an INtouch account – which all personnel, families and friends will have access to – all communications will be free to send.

Users can scan, create and send up to eight pages with the INtouch, which can also include high definition photographs and official documents. Neopost said that this is a “vast improvement” over the previous solution, “an e-bluely that could only manage a single page”.

“We are investing in a better mail service to make sure our Armed Forces can stay in touch with their loved ones for free when they are away from home,” said Defence Minister Mark Lancaster. “Along with improved internet connections and global post deliveries, INtouch means families can now send longer messages and share higher quality photos than before with personnel serving around the world.”

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