ComReg reports 91% next-day delivery performance by An Post during 2016
Ireland’s Commission for Communications Regulation (ComReg) has reported that in 2016 the national postal operator An Post delivered 91% of single piece priority mail on the next working day following the day of posting. This was the same result as for 2015 and is 3% short of the 94% standard.
ComReg also found that An Post delivered 99.1% of single piece priority mail within three working days following the day of posting, which is also the same result as for 2015 and just slightly below the 99.5% standard.
The regulator noted that An Post’s performance dipped significantly at the end of the year, during the busy Christmas season. ComReg commented: “In the 11-month period January to November 2016, An Post delivered 92% of single piece priority mail on the next working day though next-day delivery performance fell to 77% in December 2016, a notable deterioration.”
An Post’s performance was also below the required standard on “postal packets”, which currently the growth area in postal service. The operator delivered 88% of postal packets on the next working day, which is 6% below the standard.
Click here to download the ComReg report.
