LASERCOM acquisition sees edotech become Europe's largest independent Customer Communication specialists
LASERCOM acquisition sees edotech become Europe's largest independent Customer Communication specialists
19th March 2003
Tewkesbury, UK – 19 March 2003 – edotech Limited, specialists in outsourced customer communications, today announced the acquisition of consulting and integration experts LASERCOM. The acquisition continues the edotech Group's phenomenal growth which has seen revenues quadruple in under three years to £80m. This acquisition further extends edotech's document expertise and capabilities in the field of customer communications, including electronic delivery knowledge.
Headquartered in Switzerland and with offices across Europe, LASERCOM brings great expertise FROM across the customer communication life-cycle, covering all inbound and outbound document processes. Furthermore, LASERCOM's heritage in the financial services, telco's and utilities sectors with customers including Barclays, HBOS, Zurich Financial Services, Axa, Bouygues Telecom, Swisscom and Powergen, provides an excellent synergy with the edotech Group. Following the acquisition of Cominformatic in October 2002, edotech GROUP can now bring together consulting, implementation and outsourcing services to offer businesses across Europe a complete solution to communicate efficiently and effectively with their customers simultaneously over all paper and electronic channels.
Sam Ferguson, CEO of edotech commented; "This acquisition is an indication of our ambitious growth plans across Europe. Major businesses with large transaction printing operations are beginning to understand the business value FROM increased efficiency across these customer communications processes, whether it be transition FROM print-based to electronic documents or personalisation of data. We have a proud heritage in successfully managing business processes for our customers with products and services that deliver fast ROI, and this acquisition will only strengthen the edotech GROUP and LASERCOM's proposition and delivery capabilities."
George Tsitos, LASERCOM founder and CEO agreed; "We have welcomed this investment since the capabilities of the companies in the edotech GROUP – edotech and Cominformatic – are complementary to ours in delivering a complete, independent customer communication solution covering all aspects of the document management process. We believe the combined capabilities between the companies will enable us to deliver a unique value proposition across Europe."
For further press information please contact:
edotech
Steven Robinson / Matt Cooper
Harvard Public Relations
Tel: 0208 759 0005
Email: [email protected]
LASERCOM
Olivier Lebleu
Group Marketing Manager
Tel: +41 22 710 62 00
Email: [email protected]
Edotech takes over Lasercom in push for Europe
28th March 2003
Edotech claims it has become Europes biggest independent customer-communication company after taking over Switzerlands Lasercom.
The Tewkesbury specialist in bills and statements hopes the deal will give it a spearhead in Europe.
Lasercoms 70 staff handle DATA management and notch up £8m of sales FROM offices in France, Spain and the UK as well as its head office in Geneva.
Edotech employs 740 staff at six sites, and its rapid growth over the past three years has propelled sales to £80m.
It produces 2bn A4 statements in the UK per year and over 500m envelopes for clients such as BT and Barclays.
Chief executive Sam Ferguson said he paid more for Lasercom than Decembers £6.5m bill for Swiss software firm Cominformatic.
The biggest problem of expanding INTO Europe is the lack of understanding of the culture, laws and regulations, he said.
But I have known Lasercom managers for 13 years and trust their integrity and knowledge.
The firms founding chief executive, George Tsitos, has joined the Edotech board. Lasercom will keep its name and continue to serve its customers including Barclays, Axa and HBOS.
Olivier Lebleu, GROUP marketing manager, said: We are a spearhead INTO Europe for Edotech and will keep our official independence. Both firms complement each other.
He said all three firms had different focuses on the customer lifecycle. Cominformatic handled content such as archive retrieval, Lasercom was a consultancy, and Edotech took on delivery.
