Woolworths rolling out Pick Up service across Australia

Woolworths has announced that it is now making its “Pick Up” click and collect service available nationally across Australia. In a statement issued yesterday (12 September), the retailer said: “Woolworths is the first and only supermarket to provide such a service nationally with over 670 stores added as collection points in the last month alone, and more than 4,500 personal shoppers picking and packing customer groceries in stores.”

With the new 670 stores coming onboard, the Pick Up service is now available in 970 stores nationally.

The service is available seven days a week, and it is free for orders over $30.

Customers can select the time when their order is ready to Pick Up (order by 11 am for same day collection after 4 pm or by 11 pm for next day collection after 11 am); and they can also choose from a range of flexible options including drive up, drive through, as well as using remote lockers and specific parking bays where groceries are delivered to the car.

Woolworths Head of Online Operations, Lisia Roth, said: “Not only do customers want ultra-convenience and personalisation, they also want the experience to be painless and seamless. The Woolworths app will send you a notification when your order is ready, and you can alert us when you’re close by, so that we can have everything ready for your arrival.”