UPS using technology to help get seasonal workers up to speed
These include an update to the Mobile Delivery App which the seasonal delivery workers will have their on their smart phones. This will feature most of the functionality of the handheld DIADs (Delivery Information Acquisition Devices) that UPS delivery drivers carry.
The second technology – called Dynamic Sort Instruction – uses Bluetooth audio to tell workers in sorting facilities where to route packages. Employees carry a device about the size of a cell phone and wear ear buds to receive processing instructions as they scan packages. This technology eliminates the need for workers to memorize hundreds of postal codes and other service-level details.