UPS using technology to help get seasonal workers up to speed

UPS has revealed that it is using two new technologies that it says will help speed up the training for many of the 95,000 seasonal workers the company is hiring for this year’s holiday shopping season. These include an update to the Mobile Delivery App which the seasonal delivery workers will have their on their smart phones. This will feature most of the functionality of the handheld DIADs (Delivery Information Acquisition Devices) that UPS delivery drivers carry.

The second technology  – called Dynamic Sort Instruction – uses Bluetooth audio to tell workers in sorting facilities where to route packages. Employees carry a device about the size of a cell phone and wear ear buds to receive processing instructions as they scan packages. This technology eliminates the need for workers to memorize hundreds of postal codes and other service-level details.