Estonian Post joins electronic monitoring system
Eesti Post (Estonian Post) have joined the electronic monitoring system for quality control launched by the Universal Postal Union (UPU).
“The tool of diagnostic control allows us to obtain precise, objective and detailed information about all the stages of a test parcel en route, for example from the moment of arrival in Estonia till delivery to the party taking part in the test,” Said Maire Lodi, director in charge of production at Eesti Post.
Eesti Post will first test the movement of letters between Estonia and Finland.
To track the movement of a letter, a microchip is inserted in the letter which permits to identify the item as it moves through diagnostic gates installed along the processing pipeline. Information about the item’s progress is automatically forwarded to the headquarters of the International Post Corporation (IPC) in Brussels.
Postal organizations which have joined the quality control system get a detailed performance report each week.
