Amazon investigates confidentiality leak

Amazon investigates confidentiality leak

Amazon is reportedly investigating claims that employees accepted bribes to disclose confidential data that would give sellers that use its marketplace a competitive advantage.

The company confirmed the investigation following a report in the Wall Street Journal that Amazon employees, working through brokers, have sold internal sales data, the email addresses of product reviewers, and the ability to delete negative reviews and restore banned accounts.

“We are conducting a thorough investigation of these claims,” an Amazon spokeswoman said. She said the company would pursue penalties against employees who violated its code of conduct and ethics and against merchants who disregarded its policies.

“We implement sophisticated systems to restrict and audit access to information. We hold our employees to a high ethical standard and anyone in violation of our Code faces discipline, including termination and potential legal and criminal penalties,” she said.

“In addition, we have zero tolerance for abuse of our systems and if we find bad actors who have engaged in this behaviour, we will take swift action against them, including terminating their selling accounts, deleting reviews, withholding funds, and taking legal action.”

The Journal’s reporting found the practice was a particular problem in China, and that Amazon had begun investigating in May when it became aware of incidents there.

 

 

Relevant Directory Listings

Listing image

INFORM GmbH

Agile Yard Management with SyncroTESS INFORM’s Agile Yard Management software, SyncroTESS, optimizes the handling of load units in post and parcel centers. Through the synchronized interaction between gate, yard, and logistics center, SyncroTESS enables an efficient, transparent and optimized yard management providing: Reduced gate times […]

Find out more

Other Directory Listings

News Archive

Advertisement

MER Magazine


The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a a must-read for those who want the inside track on the industry.

 

P&P Poll

Loading

Which stories do you most like reading about on Post & Parcel?

Thank you for voting
You have already voted on this poll!
Please select an option!






Pin It on Pinterest

Share This