Strategic Perspectives on the Postal Market 2004-2006
1 EXECUTIVE SUMMARY
2 STRATEGIC DRIVERS AND CHALLENGES INFLUENCINGTHE POSTAL MARKET
2.1 Introduction
2.2 Global and Integrated Competition
Outsourcing
2.3 Customer and Stakeholder Pressures
Stakeholder Groups
2.4 Mail Volume Trends
Internet Use
Business Mail
3 THE POSTAL MARKETPLACE
3.1 Global Market Trends
Mail Markets
Market Structure
3.2 North America
The Impact of the Economic Environment on Postal Markets
The Changing Legal Environment
The President’s Commission
Mail Volume Trends in the USA
Mail Volume Trends in Canada
Extent and Nature of Mail Substitution
Postal Operators’ Strategies and Recent Actions of Private Operators
Market Opportunities
3.3 Western Europe
Economic Impacts
Strategic Trends in the Region
Strategic Operator Responses
Opportunities and Tactics for Mail Express Parcels
Direct Mail
The Role of Technology
3.4 Central Eastern Europe
Economic Environment
Legal Environment
Mail Substitution
Customers
Volume Trends
Revenue Mix
Challenges for Incumbent Postal Operators
Strategic Responses Required
Competitors’ Strategies
Market Opportunities
3.5 Asia-Pacific
Economic Impacts
Strategic Trends in the Region
Mail
Express Services
Strategic Operator Responses
New Market Opportunities
P:LibraryPostalIPC Strategic Perspectives on the Postal Market 2004-2006.pdf
