German parcel firm Hermes launches new B2C product

German parcel firm Hermes Logistik has launched a new B2C service targeted at small and medium-sized companies. The operator aims to generate up to four million additional parcels this year through the product.

The new Profi Paket Service, launched at the start of February, is positioned for shippers with low or medium volumes, and filled a gap between products for large-scale shippers and private individuals, the Hamburg-based firm said. Customers can use a special Profi Paket Service web portal to place orders, track shipments or return unwanted items.

“With our new service we are offering a service that is normally not available to shippers with 1,000 to 50,000 items a year,” said managing director Hanjo Schneider. Target groups include retailers and eBay ‘power sellers’.

In 2004, Hermes Logistik carried 192 million parcels, a 7.3 per cent increase, and had turnover of €710 million, a rise of 20 per cent. Figures for 2005 have not yet been released but the company had been targeting a further 20 per cent rise in revenues. The company claims a market share of 32 per cent in the German B2C sector and about five per cent for C2C parcels.

Source: Hermes

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