What does the future of on-line retailing hold?
A free seminar from the IMRG looks at how companies can increase sales through multi-channel activity
The latest IMRG figures reveal GBP 15.2 billion spent online in Q4 and full year 2007 came in at GBP 46 billion.
This seminar will look at whether this spend is set to continue, what is driving the growth and how companies can increase sales through multi-channel activity and managing customer contact centres more effectively with a case history on Sainsbury’s Online Groceries. Latest industry trends and figures will also be revealed.
These are some of the issues that will be debated by IMRG, eDigitalResearch – one of the leading providers of digital market research, in conjunction with Teleperformance – the world’s largest customer contact centre outsourcer and works with some of the UK’s largest brands, including Sainsbury’s Supermarkets, moneysupermarket.com and JD Williams.
The afternoon will be chaired by Liz Barclay, BBC radio presenter, who will lead a lively debate on the issues facing the online retailing industry.
The seminar is free of charge and places are limited. The seminar takes place on Thursday 6th March, 2008, 1 pm – 5pm at a central London venue. Please book now to avoid disappointment by calling Kellie Cooper on 0121 410 5000 or email [email protected]
A free seminar from the IMRG looks at how companies can increase sales through multi-channel activity
The latest IMRG figures reveal GBP 15.2 billion spent online in Q4 and full year 2007 came in at GBP 46 billion.
This seminar will look at whether this spend is set to continue, what is driving the growth and how companies can increase sales through multi-channel activity and managing customer contact centres more effectively with a case history on Sainsbury’s Online Groceries. Latest industry trends and figures will also be revealed.
These are some of the issues that will be debated by IMRG, eDigitalResearch – one of the leading providers of digital market research, in conjunction with Teleperformance – the world’s largest customer contact centre outsourcer and works with some of the UK’s largest brands, including Sainsbury’s Supermarkets, moneysupermarket.com and JD Williams.
The afternoon will be chaired by Liz Barclay, BBC radio presenter, who will lead a lively debate on the issues facing the online retailing industry.
The seminar is free of charge and places are limited. The seminar takes place on Thursday 6th March, 2008, 1 pm – 5pm at a central London venue. Please book now to avoid disappointment by calling Kellie Cooper on 0121 410 5000 or email [email protected]
