Home Delivery in the UK 2011 – doorstep experience

For the 2011 edition of the report, Snow Valley placed live orders with 229 retailers. The report is full of data on delivery charges, delivery options, speed of delivery, and more. The aim of this report is to explore what a good delivery service looks like and to elaborate on how the interaction between customer and carrier can enhance the online shopping experience.

doorstep-delivery-experience-snow-valley

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Escher

Escher powers the world’s first and last mile deliveries, helping Posts connect nearly 1 billion consumers with global ecommerce networks. Postal operators rely on Escher to deliver an enhanced retail and digital customer experience, to activate new revenue streams, and to realize new delivery economics. […]

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