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UK Royal Mail fined GBP11.7m over missing post

The Royal Mail was hit by a huge GBP11.7 million fine today over the loss or late delivery of millions of letters. The financial penalty, on top of a previous fine of GBP7.5 million, was imposed by the industry’s regulator Postcomm, which accused the postal group of “serious breaches” of its licence obligations. Consumer group Postwatch said it supported the “tough stance” taken against the Royal Mail, but maintained that the fine should have been higher. The Royal Mail announced that it would appeal against the fine, which it described as “unfair”. Postcomm Chairman Nigel Stapleton said: “Customers are entitled to expect that when they post mail, it will reach its destination.
Royal Mail is a large and highly decentralised organisation and it is essential there are controls in place to ensure that procedures for protecting mail are being followed across the company.”

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UK watchdog urgers stiffer penalty over missing post

The watchdog for postal services was today urging the industry regulator to fine the Royal Mail more than the proposed GBP11.7 million over the amount of post which is lost, stolen or damaged, and poor performance in areas of London.
Postwatch has argued that Postcomm’s proposed financial penalty should be increased to GBP26.85 million – 5% of the Royal Mail’s operating profit in 2005 – to send a firm message to the postal service. The proposed fine represented 2% of the Royal Mail’s operating profit last year and included a penalty of GBP271,000 for poor delivery across three London postcode areas – SE, WC and E – where two million letters were delivered late during 2004/5.
Postcomm said it had uncovered some “serious” shortcomings in 2004/05, when 14.6 million letters, packets and parcels were lost, stolen, damaged or interfered with. Postcomm said the Royal Mail appeared to have improved its performance “substantially” as a result of its review but the regulator added that it could not ignore the “serious failures” to observe important parts of its licence obligations.

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UK Royal Mail's rivals deliver new blows

The BBC, banking giants HSBC and HBOS and mobile phone groups O2 and Orange are set to give the Royal Mail the sack – the latest major companies to quit the state-owned postal operator over cost and service levels. The defections are likely to see more than two billion letters handled this year by private postal operators in contracts worth upwards of pounds 300 million. The BBC and O2 are close to taking their business to UK Mail, the postal arm of troubled quoted courier group Business Post. It is understood UK Mail is also vying with main rival TNT to win lucrative work for HSBC, Halifax group HBOS and Orange. UK Mail, TNT and the DHL arm of German giant Deutsche Post are aggressively targeting major corporates to take bulk postal contracts away from Royal Mail.

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TNT completes final part of sale of France Logistics Business unit

TNT and Pierre–Michel Mendy/Groupe Lapegue announced today that they have signed an agreement for the sale of the activities of Transports Pierre Mendy and Mendy Ltda, part of the activities of TNT’s French subsidiary TNT Logistics Holdings SAS. This transaction, together with the transactions announced on 1st December 2005, 2nd January and 27th January 2006, completes the sale of the TNT Logistics France business unit. Neither the French Express business unit of TNT nor its French Freight Management business are involved or impacted by this deal.

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Statement – Royal Mail underlines continued commitment to mail security and quality of service to customers

Royal Mail values every letter and takes the security of the mail extremely seriously. The company is currently providing the best quality of service in its history, and the vast bulk of mail arrives safely and on time. Postcomm’s report concentrates on events that occurred up to two years ago when Royal Mail was going through massive operational change: Royal Mail has been working – and is working constantly – with Postcomm and independent advisors to continuously improve the security of the mail. While we are always looking to improve further we believe that our mails pipeline is one of the safest and most secure in the world. Postcomm is not making an enforcement order against Royal Mail, which the regulator acknowledges “has substantially improved” its performance in protecting the safety and security of the mail.

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USPS volume, revenue, service decline

The quarter ending Dec. 31 was a hard one for the US Postal Service. Revenue and mail volume were down. Expenses were up. And service performance fell off. At a meeting of the Board of Governors Feb. 8, chief financial officer Richard J. Strasser, Jr., reported that revenue was down 1.4 percent and expenses increased 4.0 percent compared to the same period last year. The decline was expected because the spike in mail volume during the election year 2004 increased revenue by 12.6 percent, said Strasser. The 3.8 percent loss of First-Class Mail volume compared to the same period last year cost USD415 million in revenue. Standard Mail volume increased during the same period, as did Express Mail and Priority Mail, but the revenue generated from those services is not enough to offset the lost revenue from First-Class Mail, Strasser said. Mail service declined in all of its three main categories, according to Postmaster General John E. Potter.

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US Senate passes Sen. Carper's postal reform bill

The Senate on Thursday unanimously approved legislation, authored by Sen. Tom Carper, to modernize the United States Postal Service and make it viable for the 21st century. The legislation, the first major overhaul of the USPS since 1970, would help stabilize mail volume and stamp prices, securing thousands of Delaware postal jobs and helping area businesses, like the banking industry, that rely heavily on the mail. The legislation, written by Carper and Homeland Security and Governmental Affairs Committee Chairwoman Susan Collins, would force the Postal Service to concentrate on what it does best – processing and delivering mail to all Americans. The bill, entitled the Postal Accountability and Enhancement Act, would dramatically rethink the way the Postal Service prices its products by giving it the same ability any other business has to change prices whenever it needs to do so. But to protect businesses and mailers from sudden and dramatic price hikes, the legislation would ensure that price increases be kept below an inflation-based ceiling.

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FedEx sees steady global growth in '06

Global economic growth prospects appear to be in good shape heading into 2006, FedEx chief economist Gene Huang said Thursday. Global growth should be slightly above 3% this year, after growing at a 3.3% rate in 2005, Huang said.
Huang has an enviable vantage point for an economist – a front row view of the global supply chain management system. ‘I get to watch traffic flows in every sector of every economy in the world on a real time basis,’ Huang told reporters at a briefing. The global business cycle is still determined by trade in goods, Huang said, as the services sector remains constant. Huang said 2006 will be a ‘typical mid-cycle year’ for the global economy, with continued demand and improvement in labor markets. ‘A mid-cycle environment is all about sustainability,’ Huang said. The durable goods and industrial sectors remain strong and there will be ample opportunities in merchandise trade supported by inventory restocking and pent-up demand in capital spending. The United States and China continue to be the global growth engines, Huang said.

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