Rivals snap at the heels of UK Royal Mail
Royal Mail expects to lose “billions” of mail items to its rivals over the next 12 months, following the opening up of the market to full competition on January 1. And in the change that will follow the New Year’s day revolution in the postal services market, it is business customers that are expected to be in the lead. Royal Mail lost its monopoly on mailings of 4,000 and more items in April 2003. Next week, the rest of the Pounds 6.5bn market, including lower volumes of mail sent by small businesses, is being opened up. Companies account for more than 80 per cent of the licensed market: mail costing less than Pounds 1 and weighing less than 350g. Royal Mail’s main competitors include TNT Mail, the UK arm of TPG, the Dutch postal group; DHL Global Mail, the UK arm of Deutsche Post, the German postal operator; and UK Mail, owned by Business Post, a quoted express delivery company. Those competitors say they intend to use the January 1 liberalisation as a catalyst to step up the pressure on the state-owned operator, using a combination of pricing and product innovation to try to woo more of its business customers.
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