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Mail partnership offers alternative to Royal Mail UK

DX Services, the B2B mail network, has signed a deal with high street postal services company Mail Boxes Etc (MBE), to target small- to medium-sized businesses.

The service is currently being rolled out through MBE’s 96 UK franchised outlets. Although DX has 4,500 document exchange collection points in the UK, it lacks visibility as many of these are in shared office facilities.

Companies will be able to walk into MBE stores to use one of two services: Assure DX, which offers guaranteed next day delivery; and Signe DX, a signature service. Post is handled by DX’s own network, including final mile delivery.

DX clients include Tesco, the Land Registry, British Gas and many of the UK’s law firms. The company handles 360 million items a year.

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Secrets of my success: John Ivers, Managing director, DHL Global Mail

As someone who has spent nearly 25 years dealing with mail, it has been important for me to be able to adapt to the significant changes the UK mail industry has seen over the past few years.

I started out as a fresh-faced economics graduate on a management development programme at Pitney Bowes, where I experienced business at all levels, including general management, sales, customer service, marketing, finance and IT. It taught me that sending and receiving mail is the lifeblood of any business.

Those early days also taught me to listen to your customers. Expectations from customers have significantly changed over the years, and they increasingly want a more personalised service that offers them real value.

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Business Post Chief Executive predicts UK Royal Mail will have 80% market share

Paul Carvell, Chief Executive of Business Post Group plc, has predicted that, following liberalisation of the postal market, Royal Mail will retain a profitable 80% share of the UK market. Mr Carvell said that the 20% which the Royal Mail would lose would fall into two categories. Some 15% would probably be shared by four competitors which would provide a nationwide service, and a further 5% would go to city centre specialist deliverers. Speaking today at The Logistics Event conference on the subject of “Competing for the Post”, he said that the UK domestic mail market was worth GBP5.8 billion per year, while the international market was worth a further GBP0.8 billion. Since Business Post had moved its first letter in May 2004, the company had now moved more than one hundred million letters.

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Irish postal unions reject offer to lift freeze on wage increase

An Post has agreed to lift a pay freeze and pay part of the national wage deal to its workers – but the four postal unions have rejected the proposed compromise. After 18 months of growing bitterness, union chiefs cannot persuade their members and post office pensioners to settle for a partial increase.
Both sides were at the Labour Relations Commission (LRC) yesterday to give their responses to a suggestion by two independent assessors that the company, which had pleaded inability to pay, increase wages by 5pc. The full Sustaining Progress pay deal is worth over 13pc cumulative and the 8.1pc balance would be subject to “cost off-setting measures”. As their report is not binding, the issue can now be referred on to the Labour Court. The assessors had recommended the 5pc payment but only back-dated to last January.

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Palletline enters alliance with Hazchem Network

Palletline has entered into a strategic alliance with the Hazchem Network. This will enable its members to remain at the forefront of the industry by joining the first system dedicated exclusively to the distribution of palletised ADR.

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Malaysia’s Khazanah buys 6.3 pct of Pos Malaysia

State owned investment arm Khazanah Nasional Bhd has bought a 6.3 pct stake in Pos Malaysia & Services Holdings Bhd for an undisclosed price, emerging as a new substantial shareholder in the postal company. In a filing to the Exchange, Khazanah said it bought 31.92 mln shares from the open market on June 3. No other details were given.

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