Author: Archive

Post Danmark recorded a profit after tax of DKK 546 mil-lion

Posted by | Mar 7, 2005 | |

The Post Danmark Group has just published its financial results for 2004, which show a profit after tax of DKK 546 million. This is DKK 249 million higher than in 2003 and the best result ever in the history of the company. Profit before tax was DKK 836 million in 2004 against DKK 466 million in 2003. The annual revenue level of DKK 11 billion has now been surpassed. In 2004, revenue rose by DKK 622 million (6 per cent) to DKK 11,227 million. ‘This is a highly satisfactory result, the groundwork for which was laid in the first quarter of the year, which was much better than expected. At the same time, we also managed to retain the satisfactory level of 2003 during the rest of the year with the result that we now can look back at 2004 as a year which in many fields points forward for Post Danmark‘, says Helge Israelsen, CEO, Post Danmark.

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Survey of UK Royal Mail distribution published

Posted by | Mar 7, 2005 | |

The Royal Mail needs to improve its game considerably if it is to keep an area of its business worth hundreds of thousands of pounds a year warned the CIPR’s Local Government Group today. Results of the CIPR Group’s survey of Members who use the Royal Mail to distribute their civic publications, published today, deliver a resounding ‘thumbs down’ for the quality of service received. The findings echo those found through earlier work carried out by LGcommunications, which represents local councils on matters relating to communications across the country. LGcommunications subsequently received a commitment from Royal Mail to address the issues of concern and for the best part of a year, has been working with the Royal Mail through a special joint working group to achieve improvements to their distribution service.

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Achieving an optimum flow in the sorting process

Posted by | Mar 7, 2005 | |

. From 14 to 6 streamlining the number of sorting centres
. Introducing standards and technology
. Delivering reliability to meet service targets and increase customer satisfaction
. Positioning for success in an increasingly competitive marketplace: automation as the foundation

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Post office sales as a key business component

Posted by | Mar 7, 2005 | |

. Identifying key trends and developments in retail sales
. Supporting all postal transactions through technology: cutting costs and complexity
. Creating focus to increase sales: counter sales as part of an integrated customer approach
. Lessons learned: an express case study

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Focussing on core business: IT outsourcing

Posted by | Mar 7, 2005 | |

. Achieving continued effectiveness without the capital cost of IT
. Where can outsourcing deliver value?
. Ensure flexibility in approach and determining service level agreements
. Simplifying the management of the outsourcing partnership
. Managing the workforce transfer successfully

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