Author: Archive

The personal Touch

Nightfreight has introduced a depot-based customer care programme to encourage staff to build relationships with customers at local level rather than as mere operatives in a call centre.

Read More

Troubled TAT Express France looks to cut jobs

The French post office’s B2B express parcels unit, TAT Express, is to streamline more sharply than it had initially planned.

Last autumn the company presented a programme of 479 job cuts, only to see it annulled by a commercial tribunal.

Amid a worsening economic climate, mounting losses and delays in introducing restructuring measures, the company says it is now necessary to axe 539 jobs out of a total workforce of 1,800 and close 14 depots.

Read More

FedEx sets up 2nd express services base in Beijing

FedEx has set up a second express services facility in Beijing with its long-term China partner DTW Co Ltd.

The new 1,500 sq m facility is located in the Beijing Economic and Technological Development Area, FedEx said in a statement.

‘FedEx-DTW will further contribute to the economic development of Beijing through the new express station,’ Eddy Chan, vice-president of FedEx’s China Division, said.

Read More

Flick to Replace Retiring Warrick as President of UPS Europe

Wolfgang Flick, a veteran UPS manager who began his career by helping establish the company’s first international operation outside North America in Germany, was named to replace the retiring John Warrick as president of UPS Europe.

Warrick, a 34-year veteran of the company, had directed the operation of UPS’s largest international region since 2000. Through Warrick’s tenure in Europe, UPS enjoyed continuous volume growth and record-breaking revenue.

Read More

Postal market growing, with competition still to gain momentum says Postcomm

Postcomm today published its first review of the UK letters market. The postal market in the UK has consistently grown and lower real prices, increased competition and product choice will encourage it to continue to do so, although not necessarily in its current form. Demand for direct mail services has grown much faster than for other mail, reflecting increased use of the post for advertising and marketing. And outside the area licensed by Postcomm, the fully competitive courier and express delivery market has grown even faster than the traditional letters market, the report says. Since the introduction of limited competition in the licensed area, new operators have entered the market targeting niche services for business customers such as internal mail for financial services customers. So far this has made little impression on Royal Mail’s market share. Private operators accounted for only 0.27% of revenue in the licensed letter market in 2002/03.

Read More

Advertisement

Advertisement

Advertisement

P&P Poll

Loading

Have you noticed a decrease of non-EU inbound parcel volumes since the implementation of the new €3 charge?

Thank you for voting
You have already voted on this poll!
Please select an option!


Post & Parcel Magazine


Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.

 

Pin It on Pinterest