Author: Archive

African Postal Service providers urged to embrace new technology

Communications Minister Bates Namuyamba has called on postal service providers to embrace new technology if they are to improve customer service and increase their profits.

Speaking when he officially opened a two-day Pan-African Postal Union workshop under the theme ‘The Post and New Technologies’, Mr Namuyamba called on the African Postal Service Providers to embrace new information communication technologies (ICTs) if they wanted to improve their customer service.

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UK Royal Mail expected to post operating profit

Royal Mail is set to unveil its first profit since Allan Leighton took over as chairman early 2002 and the postal group began a three-year turnaround project.

Mr Leighton is expected to disclose that Royal Mail group returned to the black in the six months to September with operating profits of £40m – £50m. In a reversal of fortunes that will be seen as a vindication of his overhaul, Mr Leighton is also expecte to declare interim pre-tax profits of more than £3m, against the loss of £611m last year.

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Germany transfers more Deutsche Telekom, Deutsche Post shares to KFW

The German government has transferred some €5.5 billion ($6.3 billion) worth of shares in Deutsche Telekom and Deutsche post to the state-run reconstruction bank KfW, a KfW spokeswoman said.

The move, flagged back in July, will help Berlin replenish its coffers and also push ahead the ongoing privatisation of the telecommunications giant and the postal authority.

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UK Royal Mail selects nCipher to provide secure online services

Royal Mail has selected nCipher’s nShield hardware security modules (HSMs) to help deliver safe internet transactions and services from its web site www.royalmail.com. As well as providing postcodes online, mail and parcel tracking and philately services, the popular Internet portal also allows customers to shop for travel insurance and foreign currency and to pay bills online.

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New Estonian Law to allow competition to Eesti Post

The Estonian Ministry of Economy and Communications has drafted a bill that would change the requirements for the provider of universal postal service and allow competition for Eesti Post (Estonian Post). “The most important of the requirements for the provider of universal postal service is the obligation to provide postal service to everybody on equal terms in the entire territory of Estonia. The other important obligation is to apply a uniform service fee in domestic postal service throughout Estonia,” the ministry said. Unlike the currently valid law, the bill would create the possibility for providers to render separately, with a respective license, all the different services that are part of the universal postal service. “Hopefully this will result in competition emerging for Eesti Post, which in turn will increase the quality of service and lower the price,” said Alice Vood, adviser to the communications department at the ministry.

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Slovak Post to face tougher competition after accession

Fewer post offices, growing prices, and services of higher quality should result from the changes in the monopoly company The Slovak Post (SP) should become a modern institution in the postal service market by 2009. By then, it must overcome the transformation process, the decreasing number of post offices in Slovakia, and the growing prices of its services.

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Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.

 

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