The nation’s postal service is the most reliable and one of the cheapest in the world, according to Australia Post’s annual report.
The report, tabled in federal parliament today, showed Australia Post’s on-time letter delivery reached an all time high of 96.5% in the 2002/2003 financial year.
Read MoreRoyal Mail was fined £7.5m yesterday for missing targets on two of its business services, hours before a planned 24-hour strike by postal workers.
Postcomm, the industry’s regulator, said that the company’s performance on postage-paid services had failed its customers. The fine, one of the biggest handed out by a regulator, was described as “heavy” by the Royal Mail, which is losing £750,000 a day.
Read MoreRoyal Mail chief executive Adam Crozier has warned that this week’s 24 hour postal strike in London could cost the national carrier up to £10m.
Said Crozier: “Some of the London postcode areas are among the worst performing in the country. If Royal Mail is to hit its targets this current year then it’s vital that service in London improves. It is madness, therefore, for the union to inflict further financial damage through strike action.”
Read MoreKuhne & Nagel Germany has entered into an agreement with Hapag -Lloyd to purchase the forwarding and logistics company Pracht, based in Haiger / Hesse, effective January 1, 2004.
Pracht, a wholly-owned subsidiary of Hamburg-based Hapag-Lloyd, reported a 2002 turnover of almost €200 million. Pracht manages over 140,000 m2 of warehousing and logistics space, with central warehouses in central Germany (Haiger and Rennerod), and branches in Kassel, Stadtallendorf, Siegen and Wetzlar. With around 900 employees and a network of over 100 regular line operations to all the German and European economic centres, the company focuses on industry-specific contract logistics solutions.
Read MoreKuehne & Nagel and Kintetsu World Express have entered into a strategic partnership in Latin American markets.
Effective October 1, 2003, Kuehne & Nagel will assume the book of business of KWE’s affiliated companies in Brazil, Peru, Venezuela, and Mexico.
Read MoreDHL Danzas Air & Ocean has been awarded a five-year contract to manage BMW’s vehicle distribution center in South Korea. DHL Danzas Air & Ocean Korea will operate integrated warehousing and distribution for BMW Korea, including storage and customs clearance, the company said.
Read MoreRoyal Mail has introduced new compensation arrangements for customers.
The new compensation scheme gives customers 12 times the cost of First Class postage for First Class letters that arrive more than four working days after posting and for Second Class letters that arrive more than six working days after posting. Customers will be given £3.36 worth of postage in a book of First Class stamps. Business customers will get refunds on their postage bills if Royal Mail does not meet regulatory performance targets.
Read MoreFollowing consultation, Postcomm today set out the details of how Royal Mail should compensate its customers if their letters and packets are delayed in the post. Postcomm’s determination provides separate compensation schemes for businesses that use Royal Mail for bulk mailings, and for private customers. The bulk mail compensation scheme will come into effect for this financial year, linked to Royal Mail’s quality of service from April 2003. Compensation for private customers will operate from 1 January 2004. Business customers who send out bulk mailings will be compensated at the rate of 1% of their bills for each 1% that Royal Mail fails to meet national targets. The minimum payment will be at a shortfall of 1% and will increase by 0.1% increments up to a maximum of 5%.A separate scheme is proposed for domestic users who will be able to make a claim for delays to first or second class mail, Special Delivery
and standard parcels.
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