Author: Archive

Listen to all the Customers

The way in which proper listening affects a business – the machinery needed to provide the right response – and the way in which a company talks to its consumers through the implementation of its policies.

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Report blasts (US) Postal Service

A coalition of mass mailers on Monday issued a blistering report on U.S. Postal Service productivity, criticizing the agency for driving up stamp prices with shoddy management practices. The Mailers Council, a group of businesses and organizations that accounts for 70% of the nation’s mail volume, based the report on data collected from the first quarter of 2001

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Profile: Europa European Express

We’re an express operator with a freight forwarding ability,” says Malcolm Smith, MD of
Europa Worldwide Services. It is a potent combination which saw turnover grow by 6% to œ52m (E58.8) last year. And the judges in the IFW Freighting Industry Awards 2001 were sufficiently impressed by some of the recent initiatives going on across Europa to give the
company the Express Operator of the Year title a couple of months ago. Subject of a management buyout last year, Europa was launched back in 1975. Its strength was road
distribution until the early 1990s and, although its sea and air freight departments are growing fast, this remains the linchpin of the operation. Of 6,000 international shipments made per week, 5,000 are by road.

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Post & Parcel Magazine


Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.

 

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