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Blue Dart Revenue up at 240.64 Crores.

Blue Dart Express Limited declared its financial results for the first quarter ended March 31, 2008 at its Board Meeting held in Mumbai.

Income from operations for the 1st quarter 2008 was Rs. 239.70 Crores, an increase of 31.95 pct over the corresponding quarter of the previous year. The company posted Rs. 45.66 Crore profit before tax for the quarter ended March 31, 2008, as compared to Rs. 23.43 Crore for the quarter ended March 31, 2007.

Speaking on the occasion, Anil Khanna, Managing Director, Blue Dart Express Ltd said “Blue Dart in its 25th year of operations stands committed to its role of a trade facilitator. We have over the years built our differentiation on the fundamentals of service excellence and customer centricity. We serve a loyal customer base and our results are a confirmation of our customer’s trust in us and of our commitment to serve their business.”

He further added “With the reinforcement of our ground express product ‘Dart Surfaceline’ last year, we have now expanded our reach to over 20,843 locations across the country. Today, we are the only service provider with a distinctive capability to offer the entire gamut of express distribution solutions.”

1 USD = 40.1158 INR

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RFID project likely to improve post services

The Radio Frequencies Identification (RFID) project, initiated by Q-Post along with other postal corps of the region is expected to improve the quality of services in the whole region, according to Yusuf Nasser al-Muzafer, director of administrative affairs at Q-Post.

Al Muzafer was addressing a meeting of the project group held at the GPO on Monday. The RFID, said to be the first of its kind in the region is an innovative postal project being implemented by Q-Post in association with Emirates Post and Saudi Arabian Postal Corp.

The project started on March 3, would be completed on June 7 and it aims to test the quality of service control through Radio Frequencies Identification. It will help Arab postal corps in using the global monitoring system to track mail via satellite, Qatar is the first Arab nation to participate as an observer in the UPU Quality Service Steering Committee and Q-Post official Catina Aghayan has been made a member of the committee.

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Deutsche Post World Net Magazine Award

Deutsche Post World Net’s worldwide executive magazine Network received the top platinum award at the 2007 Inspire Awards in San Diego, California, USA. Network took first place in the “Employee Publications-Print-Bimonthly” category.

The magazine also received the “Best Visual Design” special achievement award.

In the overall competition that included all categories, Network received 99 out of 100 points, which matched the winner and put the magazine in second place among the over 550 internal corporate publications submitted from all over the world.

In producing Network, Deutsche Post World Net draws on the graphic design and writing expertise of two communications agencies: medienfabrik Gütersloh in Germany and theblueballroom in England.

The jury explained why Network stood out among the great field of competitors. “Overall we find this to be first class work; it received a total of 99 points, which was the maximum number of points awarded this year. The magazine makes a unique connection with the target audience and delivers relevant and persuasive messages,” said Christine Kennedy, Managing Director of LACP.

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FedEx Kinko’s Survey Finds Small Businesses Concerned about Economy

FedEx Kinko’s, released the results of its national “Signs of the Times” small business survey, which found 89 percent of those small business owners polled were moderately to very concerned about the current economy’s impact on their business. Despite concerns, decreasing their marketing and advertising budgets is not a likely course of action. In fact, 92 percent of survey respondents say they will either keep their spending the same or increase it this year.
The online survey, conducted in March 2008 with nearly 500 small business owners and decision makers, identified significant trends specific to this important sector of the U.S. economy for the year. In addition to their concerns about the economy, 66 percent of those polled foresee flat or falling profits in 2008, but these companies are looking for ways to combat the tough economy in a cost-effective fashion. Moreover, 41 percent of responding businesses are considering an increase in spending on marketing and advertising initiatives this year.
Blasingame says small businesses often underestimate the basic elements of a marketing program. Only 32 percent of survey respondents said they believe that signs, banners and posters help drive business and customer traffic. According to Blasingame, the lack of good signs inside and outside the walls of small businesses is a missed opportunity—especially for those with modest budgets.

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E-BOX Demonstration at Post expo 2007 in Barcelona

The first intelligent C2C parcel shipping system was demonstrated by E-BOX at Post expo 2007 in Barcelona.

How does it work ?

1. Register with the postal operator
2. After registration, buy a barcode stamp from the postal operator (on the internet, shop, by mail or from a post office).
3. Stick the barcode stamp on the parcel.
4. Scan the barcode at the consol. The hatch unlocks after validation of the barcode (green light indicator).
5. Open the hatch and place the parcel inside the gateway enclosure.
6. Close the hatch. This will lock and allow the transfer of the parcel into the parcel collection box. You automatically receive notification of the transaction in real time by e-mail from the postal operator.

OPTION 1 : Notification of the transaction by SMS
OPTION 2 : Dedicated mail container inside the gateway enclosure for certified mail and electonic
notification by the postal operator.
OPTION 3 : Reinforced Identification of the sender with a double scan of the parcel barcode and the customer’s personal card.

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Royal Mail delivers changes (UK)

Royal Mail has reskilled half its IT department and retooled its 10-year outsourcing deal with supplier CSC to get a stronger focus on software development.

Central to the postal service’s GBP 1.2bn change agenda is the rollout of a Siemens-supplied automatic mail sorting system scheduled to go live at its mail centres and delivery offices in September.

The platform is the backbone of Royal Mail’s service overhaul, which will be followed by a number of customer-focused initiatives such as minute-by-minute parcel and letter-tracking, and projects aimed at internal optimisation, such as telemetry and scheduling of staff, trucks and aircraft.

To support the demand prompted by the service overhaul and the legacy systems yet to be replaced, chief information officer Robin Dargue launched a business capability review which shed almost half the 300-strong permanent IT workforce but created about 100 new core IT roles.

Royal Mail is five years into its 10-year outsourcing contract with CSC, which was reviewed late last year in relation to “monies Royal Mail wanted to pay for extra services and some services that were no longer required”.

Earlier this year, Computing revealed Royal Mail was tendering for up to GBP 40m-worth of consultancy contracts to support its outsourcing deal with CSC. The move was triggered by “simpler consultancy framework agreements”, expected to reduce project timelines.

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DHL’s triumph at the Asian Freight & Supply Chain Awards 2008 demonstrates market and service leadership

DHL won four prestigious awards at the ‘2008 Asian Freight & Supply Chain Awards’ (AFSCA) held in Singapore. The awards win clearly underscores the company’s market leadership and service excellence in Asia Pacific.

The ceremony recognized DHL in the categories of Best Lead Logistics Provider, Best Contract Logistics Provider, Best 3PL, and Best Project Cargo Forwarder.

This achievement validates the company’s unparalleled leadership in providing customized and integrated express and logistical solutions from a single contact point. DHL’s strong showing at the annual AFSCA also reflects its proven ability to achieve consistency in service quality, innovation, customer relationship management and reliability.

The AFSCA is organized by Cargonews Asia, a leading freight industry publication in the region, and is widely acknowledged as the industry’s foremost accolades that seek to recognize and honor outstanding shippers, logistics providers and cargo transport companies. More than 12,500 Cargonews Asia readers were polled – the only Asian freight awards to rely solely on customer satisfaction to select the best service providers in over 40 industry-specific categories of this year’s AFSCA.

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