A thought leadership paper on strategies and tactics for managing e-retailing in an economic slowdown
Thinking about Recession retailing. This paper examines strategies and tactics for e-retail management before, during and after an economic downturn.
Home delivery needs major improvement that can only be achieved through collective effort by all stakeholders: CONSUMERS, RETAILERS and CARRIERS. This report sets out the cost-benefit of home delivery to these three key stakeholder groups.
CONTENTS (33 pages -May 2006)
1. Introduction
2. Executive Summary
3. How Can Home Shopping Delivery Be Improved?
4. The IDIS Trust Scheme – http://www.imrg.org/IDIS
5. Background & Research
6. Definitions
7. Consumer Costs of e-Retail Delivery Failure
8. Merchant Costs of e-Retail Delivery Failure
9. Carrier Costs of e-Retail Delivery Failure
10. Merchant Cost Benefit Model (in development)
Appendix A: Summary of IMRG Merchant Survey Data (2005)
Appendix B: IMRG Merchant Survey
Appendix C: Summary of cost values and assumptions
Appendix D: Supporting Research
Appendix E: Snow Valley report for IMRG: e-Retail Delivery in the UK (extract of findings)
A thought leadership paper on the future challenges facing e-commerce
Thinking about Future e-commerce. This paper looks at the influences and trends that will impact the evolution of e-commerce in the future
A thought leadership paper on e-commerce failures and how to resolve them
Thinking about e-commerce failures. This paper examines e-commerce failures related to physical and digital services and suggests a number of approaches to addressing them.
This report details the Christmas 2007B2C online shopping in the French market
Read MoreFevad France Internet shopping 2007 – 2008 statistics
French online shopping in 2007
Issued in February 2008 this is a detailed overview of B2C online shopping in France during 2007.
British Airways World Cargo has launched a second Boeing 727 freighter routeing connecting Lahore and Bahrain. The additional weekly rotation marks the expansion of its partnership with DHL in the region.
The new rotation means that BA World Cargo now operates two Lahore-Bahrain routeings a week while maintaining one Karachi-Bahrain rotation. These routes connect with the Bahrain – London line flights, giving customers in Pakistan better access to the BA network.
The carrier has also secured extra capacity on flights between Bahrain and Dubai. This gives it a greater footing in the Saudi Arabian market.
Read MoreThe premier privacy trust study in America has named the U.S. Postal Service the “Most Trusted Government Agency” for the fourth year in a row.
The survey asked 9,000 Americans, selected at random, to rank 74 federal agencies based on the agency’s ability to handle and protect personal information. Questions ranged from factors creating trust in the agency and the levels of confidence consumers have in the agency to protect their information, including information provided on websites, to limiting the amount of information collected.
The survey shows that those agencies with the most public interaction — and demonstrate a healthy respect for maintaining public trust — have always scored well over the years, Dr. Ponemon said.
Survey respondents also listed worries they had about how the federal government uses their personal information. News items continue to influence consumers’ attitudes toward trust. Both Customs and Border Protection and the Bureau of Citizenship and Immigration are among the five least trusted agencies in a year when political debate surrounding immigration policies made headlines, he said.
Read More
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