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Canada Post chooses mental health as its corporate cause of choice in response to growing impact on Canadians and Canadian Business

Posted by | Oct 3, 2007 | |

Canada Post announced today during Mental Illness Awareness Week (MIAW) that it will champion mental health in the workplace in response to the growing personal and public cost to Canada from the issue. In adopting mental health as the company’s cause-of-choice, Canada Post will work to raise awareness of the issue and urge businesses and government to do more to tackle it.

It is estimated that 20 per cent of Canadians will suffer from a mental illness at some time in their lives. The remaining 80 per cent will be affected by the mental illness of a family member, friend or colleague. (Source: Health Canada)

“We saw a real need to lead the way in bringing the issue of mental illness out into the open. Although mental illness affects all of us, you’ll have trouble getting people to talk about it and despite the substantial cost to their business, even companies are reluctant to tackle the issue,” said Moya Greene, President and CEO, Canada Post. “Mental illness and mental health have been neglected in Canada for far too long. It is time mental well-being is positioned prominently within both health and social policies. This company, and its employees are bold enough to bring this issue out of the darkness, from behind closed doors and into the public light where it can best be served.”

The growing phenomenon of workplace depression could cost the Canadian economy some $30-billion a year, not including treatment and healthcare costs, with $8 to $10-billion of that being due to absenteeism. Statistics show that approximately half-a-million Canadians are absent from work each week due to mental health problems. More than 35 per cent of work absences in Canada are caused by mental illness. Additionally, 30 to 40 per cent of disability claims are for mental illness and, by 2010, depression is forecast to become second only to cardiovascular disease as the leading cause of disability in the world. (Source: Mental Health Foundation and World Health Organization)

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UPS names new District Executive

Posted by | Oct 3, 2007 | |

Mark Dorazio, a 20-year veteran of UPS, has accepted a position as Director of Sales for the UPS North Ohio District. In his new role, Dorazio will direct all sales and marketing activities in the northern-most portion of Ohio with a population of more than 4 million.

Dorazio, who will be based in Cleveland, most recently served as senior marketing analyst in UPS’s Northeast Region, covering deliveries throughout New York City. He began his UPS career in 1987 working part-time in customer service and later became a delivery driver. He then moved through a series of jobs with increasing responsibility in sales and marketing.

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Correos to present innovative projects in Post-Expo

Posted by | Oct 2, 2007 | |

Correos will chair the technology workshop “Innovation, solution and ideas” in Post-Expo 2007, where Correos will present 3 new projects:

– Correos’ website for agencies (consolidators and lettershops) addressing the need to
– manage the new contracting framework for agencies with Correos
– The implementation of RFID in parcels – results of a five-month trial
– CRM as a tool for getting customer loyalty from customer data integration.

Correos will present other projects and initiatives in the event as the mobility project for the parcel deliveries and new solutions for the international parcel industry. Raul Ruiz, sub director of Internet technologies will present the internet solutions for improving the relations with partner companies.

Carlos Rosa, responsible of Correo’s Internacional Unit will chair the Courier & Parcel Logistics event, which is in parallel with Post Expot. Mr. Rosa will present innovative solutions for the parcel in B2C business and will present the different initiatives of postal organizations like UPU, PostEurop, IPC. MEDICIS project is an example of these initiatives, which focus on duty exchange of information between different international posts.

He mentioned the electronic communications, globalization and the services demanded by immigrants as main topics and trends in the postal sector. This is the case of Spain, which postal market has increased 47 pct in the import deliveries and 32 pct in the international deliveries from Spain.

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Australia Post launches rub-and-sniff mail

Posted by | Oct 2, 2007 | |

Australia Post is urging businesses to get up the noses of their customers with rub-and-sniff mail.

“The list of aromas available is extensive with everything from fruits, ice cream and freshly cut grass to wine, pizza and coffee,” said Australia Post product manager, Melanie Kenter.

“Scent-infused ink is printed straight onto a mail pieced as part of the print production process. Once printed, the aroma is released with a simple rub of a finger across the surface.”

The scented mail has been launched in tandem with the Impact Mail service, which allows businesses to send items of almost any shape without the need for an envelope.

“Scented mail and Impact Mail demonstrate the unique nature of direct mail. It is a very personal medium that appeals to all senses. You can hold and unfold it, read and see it, hear it and now even smell it,” said Kenter.

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Public survey on axed Post Offices in the UK

Posted by | Oct 2, 2007 | |

Public consultations are starting on plans to close up to 2,500 post offices over the next year.
Customers in Kent, East Midlands and East Yorkshire will be asked for their views on proposals to close 180 branches in their areas.
Consumer watchdog Postwatch said it is the start of a period of “huge change” in the post office network.
Chairwoman Millie Banerjee said: “Closures are not good news for customers, but the current post office network is unsustainable. The Government has decided change is necessary, with 2,500 closures required.
“Postwatch agrees it is preferable to have planned rather than unplanned closures. It is now vital that the programme’s overall outcome is the best possible for customers.
“That means customer confusion and inconvenience must be minimised, both in terms of the branches proposed for closure, and in the consultation process being meaningful and accessible to all.”
Post Office Managing Director, Alan Cook, said, “Taking the decision to close any Post Office branch is always very difficult and we know will cause concern to many of our customers.
“We want to ensure that everyone who uses, relies on or has any concern with Post Office services is both fully aware of the changes we are proposing to meet Government requirements and able to give views on how accessible services will be in the future.
A spokesman for the Department of Business and Enterprise said decisions on which post offices will close will be made by Post Office Ltd in the light of the responses to the area consultations.
“Post offices continue to play an important social and economic role in the communities they serve, but four million fewer people are using the post office each week than two years ago and Post Office losses rose from GBP 2 million a week in 2005 to GBP 4 million a week last year.”

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