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DHL announces appointment of head of commercial DHL CIS and South-East Europe

Posted by | Oct 2, 2007 | |

Claus Lassen was appointed Head of Commercial DHL CIS and South East Europe. He took on his latest role in the end of September and will be based in Moscow.

Claus Lassen will be responsible for the development and application of DHL business strategies and initiatives, which meet market requirements and provide stable business development.

Claus Lassen was born in 1965 in Denmark. In 1985 he graduated from Copenhagen Business School with a Major in ‘Business Administration’. Lassen joined DHL in 1992 as a Station and Operations Manager. In 1994 he moved to the position of District Sales and Operations Manager in DHL Denmark. In 1997 Claus Lassen was appointed Country Manager DHL Lithuania. In 2000 Claus Lassen moved to DHL Sweden to the position of the Commercial Product Manager and in 2002 he was appointed Head of Nordic Marketing and Communications for the Nordic, Poland the Baltic countries. Prior to his present appointment Claus Lassen worked as Managing Director and Partner at Moving Media Nordic.

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Japan Post vows to keep rural mail service

Posted by | Oct 2, 2007 | |

The new holding company running Japan’s postal service promised it would continue serving unprofitable rural areas.

Japan Post Holdings Co., beginning a 10-year privatization of some 24,000 post offices, said it would create a fund to maintain the old Postal Services Agency’s nationwide “universal service,” even as it pursues profitability amid growing competition.

Some 240,000 postal workers, who lost their status as public workers, began wearing new uniforms Monday.

A company spokesman said no system troubles had been reported with the changeover.

With the privatization, the company, which also controls insurance and banking, became the world’s biggest commercial bank, with more than USD 3.1 trillion in assets, eclipsing Citigroup Inc.’s USD 2.22 trillion.

Despite banking-industry opposition, the company’s Japan Post Bank subsidiary plans to start mortgage and credit-card businesses, the Kyodo News service reported.

It also seeks alliances with banking rivals with consumer, business and financial-products investment experience, the news agency said.

It is in talks with Shizuoka, Japan’s Suruga Bank Ltd. to collaborate on home loans, the agency said.

Within three years, the holding company plans to spin off Japan Post Bank and Japan Post Insurance Co. and list them on the Tokyo Stock Exchange, leaving the company to focus on mail delivery and counter service, Kyodo News said.

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Start of consultations on post office closures

Posted by | Oct 2, 2007 | |

Today is the starting day for the first public consultations on post office closures. The Government has charged Post Office Ltd with closing up to 2,500 post offices throughout the UK (500 of which will be replaced by ‘outreach’ services).

Kent, East Midlands, East Yorkshire and North Lincolnshire are the first affected areas, with 180 proposed closures and a further 35 existing branches proposed to be replaced by outreach services. Consultations for these areas finish on 12 November. Postwatch will be active during consultation scrutinising Post Office Ltd’s proposals, and ensuring customers give their comments. Our final views will be available on our website at the end of consultation.

Every part of the UK will be affected by the program, and Postwatch urges customers to find out when local consultation will take place in their area, and to get involved.

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UK Post Office Chairman defends stance

Posted by | Oct 2, 2007 | |

Post Office Chairman Allan Leighton has defended his tough stance over striking postal workers and plans to close up to 2,500 post offices over the next year.

Tough talk from Allan LeightonSpeaking to Sky News’ Jeff Randall on Jeff Randall Live, Mr Leighton said it was all about modernization.

“We’re a business that’s now in a commercial world, we’ve got real competition, we’re not a monopoly any more and we can’t keep going back to the tax payer and asking for money, that’s the one thing we don’t want to do.

“We’re relatively inefficient compared with our competitors… our competition has been doing what we should be doing for 10 years.”

When asked if he was prepared to compromise, Mr Leighton said a deal had to be done in the interests of the company.

“This is about the future of the Royal Mail… it is at a tipping point… the Mail’s business is under intense pressure and we’ve got to build a company for the future.”

Meanwhile, public consultations are starting on plans to close the post offices next year.

Customers in Kent, East Midlands and East Yorkshire will be asked for their views on proposals to close 180 branches in their areas.

It would start a period of “huge change” in the post office network, said consumer watchdog Postwatch.

“Closures are not good news for customers, but the current post office network is unsustainable,” said Chairwoman Millie Banerjee.

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Europe’s post faces law of the jungle

Posted by | Oct 2, 2007 | |

UNI-Europa Post & Logistics has condemned the decision by the Council of European Union Ministers meeting in Luxembourg to go ahead with total de-regulation in the postal sector by 2011/13.

Without clear provisions to fund the universal postal service and without secure provisions in the new directive to protect wage dumping, UNI-Europa Post & Logistics warns that post faces the law of the jungle.

Ministers agreed to full market opening of postal services by 31 December 2010 and for 11 member states by 31 December 2012. The 11 exceptions are Cyprus, Czech Republic, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Poland, Romania and Slovakia.
This is in line with the decision taken by the European Parliament in Strasbourg on 11 July.

The Council’s common position is due to be finally adopted at a forthcoming meeting after the second reading of the directive in the European Parliament.

Protection for some mail services, which have allowed traditional operators to cross-subsidise services to rural, mountain and island communities will disappear.

The question of financing the universal postal service obligation will be up to individual member states with the risk of adding extra burdens on taxpayers.

Individual governments and regulators will now be the focus of union pressure to ensure funding for a universal postal service and to strengthen directive provisions to prevent unfair competition.

Unions want common employment and social standards build into regulations and operating licenses to stop wage dumping and head off the replacement of decent jobs by precarious work.

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UPS celebrates safe driving

Posted by | Oct 2, 2007 | |

UPS today announced the induction of 785 drivers into its elite Circle of Honor, raising the total number of active drivers who have steered clear of accidents for at least 25 years to 4,451.

Of the Circle of Honor members, 137 have been accident-free for 35 or more years, with six of those having driven more than 40 years without an accident. UPS’s most seasoned safe driver in 2007 is tractor-trailer driver Ron Sowder of UPS’s Kentucky District. He has reached 45 years of driving without an accident.

Collectively, active drivers in UPS’s Circle of Honor have logged nearly 5 billion safe miles during their careers. That’s as many miles as 10,000 trips to the moon and back.

All UPS drivers are taught safe driving methods beginning on the first day of classroom training, including the company’s comprehensive safety course, “Space and Visibility.” The training continues throughout their careers.

New UPS tractor-trailer drivers receive 80 hours of computer-based and on-the-road training before operating equipment. Drivers of UPS’s familiar brown package delivery cars complete 20 hours of computer-based and on-the-road training, plus three safety ride evaluations during their first 22 days on the job.

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DHL develops customer loyalty programme

Posted by | Oct 2, 2007 | |

DHL has enhanced its customer loyalty programme in the Middle East, allowing clients to receive award points for every dirham spent on the logistics company’s products and services.

Customers can enrol on the loyalty programme, titled Altitude, for free and redeem their points at a number of outlets, including City Centre in Dubai, Sharjah and Ajman. Alternatively, the award points can be donated to non-government organisations such as the World Wide Fund for Nature (WWF), Dubai Centre for Special Needs (DCSN) or Medecins Sans Frontieres (MSF).

“With Altitude all our loyal customers will now be rewarded for every dirham they spend on DHL’s products and services. Previously, customers who registered under the programme were rewarded on parcel shipments only. It will now be across the complete DHL product range,” said Elliott Santon, marketing manager, DHL UAE.

“Our customer loyalty programme was launched in 2003. The rewards options for members now include a wide variety of choices, ranging from jewellery, electronics, office supplies, gift vouchers and, of course, greater discounts on DHL products and services,” he added.

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