Author: Archive

Royal Mail: Business as Usual

Posted by | Jul 26, 2007 | |

According to Royal Mail’s payroll figures, 80 per cent of Royal Mail’s workforce was working as normal last Friday (26th July) and collections and deliveries are taking place as usual throughout the UK.

12 mail centres – the large sites where mail is processed before being sent to delivery offices – are working normally throughout today, including sites in Belfast, Southend, Liverpool, Carlisle, Peterborough, Glasgow, Hull, Aberdeen, Gloucester, Portsmouth, Crewe and Gatwick. Large numbers of colleagues have also reported to work at the remaining 59 centres and are working alongside management volunteers. No mail centers are expected to be closed.

A spokesman for Royal Mail said:” We are grateful to everyone who has chosen to work as normal and to get the mail to our customers as quickly as possible in spite of the Communication Workers Union call for industrial action.”

“The union’s publicly stated aim of causing maximum damage to Royal Mail, and therefore its customers, is completely at odds with its claim to support the postal service. Strike action will inevitably drive customers away from Royal Mail to rival operators and to the internet.”

Royal Mail says it remains “ready to meet the union leadership yet again at any time to explain its position and the tough reality of the completely open marketplace in which we now operate.”

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HayPost announces Management change and focuses on global growth

Posted by | Jul 26, 2007 | |

HayPost, the National Postal Operator of the Republic of Armenia announced management changes in effect as of today.

Based on his pivotal role in revitalizing the company, Hans Boon has been appointed the new General Director of HayPost. As the current General Director, Mr. Boon will lead the company to become more commercial, more transparent and increasingly financially accountable. “We are aiming to raise our standards with the purpose to increase HayPost’s quality and efficiency both locally and internationally,” stated Hans Boon during the HayPost Shareholder’s meeting earlier today.

As part of the new management change, Hans Boon has established a new team and delegated the following people as Deputy General Directors (DGD): Mr. Gevorg Nalbandyan, DGD Special Projects; Mr. Hayk Avagyan, DGD Financial Operations; Mr. Arman Khachaturyan, DGD Corporate Development; Mr. Kirk Odabashian, DGD Real Estate Management and Operational Support; Ms. Lara Tcholakian, DGD International Affairs; Mr. Mikayel Grigoryan, DGD Banking Operations; Mr. Micha Dalen Gilhuys, DGD Postal Operations, and; Mr. Arsen Hovhannisyan, DGD Commercial Operations.

Hans Boon and his new team will be modernizing the Armenian postal system with the objective to increase the company’s performance with the implementation of new services and new products, as well as the establishment of a specialized Post Bank.

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Western Union services now available at 587 additional locations in Mexico

Posted by | Jul 26, 2007 | |

The Western Union Company, and Grupo Elektra, a leading retail and financial services company, announced that 587 Farmacias Benavides locations throughout Mexico are offering Western Union consumer money-transfer services.

Grupo Elektra has offered Western Union services since 1993. The company currently offers Western Union services through 2,000 Agent locations in Mexico, including Salinas y Rocha, Elektra and Banco Azteca.

Farmacias Benavides, a well-recognized and established pharmacy chain in Mexico, offers consumers the option to receive Western Union consumer money transfers at 587 locations in 16 states and 110 cities throughout Mexico. Most Farmacias Benavides locations are open 12 hours a day, seven days a week, and some are open 24 hours.

In addition, the chain plans to roll out the money transfer services of Western Union subsidiaries Orlandi Valuta and Vigo within a year.

“We remain committed to offering additional locations to our consumers in Mexico, and this agreement extends our in-country reach while strengthening our unmatched global Agent network,” said Liz Alicea-Velez, Executive Vice President, Latin America and the Caribbean, Western Union.

With these 587 locations, the total number of Mexico Agent locations offering Western Union, Orlandi Valuta and Vigo services is approximately 13,700.

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Postal workers on strike in Nepal

Posted by | Jul 26, 2007 | |

Nepal Civil Service Employees Union (NECSEU-Postal) along with other groups of union went on strike at General Post Office (GPO Kathmandu ) and all post offices through out the country, demanding respect at work, trade union rights, postal allowances and improvement of postal services and it’s offices.

On 25 July 2007, they met with Minister of Information & Communication (MoIC) and other Ministry Officials to fulfill their demands as soonest.

After their meeting with Minister Mr. Madhav Neupane President of NECSEU Postal wing informed, “Minister was serious towards the issue”

At the same time he also enforced that if government doesn’t response to their demand, they will start another step of strike. Although the postal service is the most important service, but it has been neglected by Government policies. More than 10000 workers are employed in this service and it has to compete with private sector. Competing in the market is not possible with out improving the services and infrastructures and encouraging postal workers.

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City Link named "UK Courier Company of 2007"

Posted by | Jul 26, 2007 | |

Reliability of service and excellent customer satisfaction gains City Link the prestigious title of “UK Courier Company 2007”, following an independent review of the industry conducted by the Institute of Transport Management.

City Link has been awarded the prestigious title of ‘UK Courier Company 2007’ in an independent review of the industry conducted by the Institute of Transport Management.

Commenting on the award, Patrick Sheedy, Media and PR Director for the Institute of Transport Management said: ‘City Link’s key competitive advantage lies in the strong emphasis it places on the reliability of its service and the satisfaction of its customers.’

‘City Link employs a total quality management approach across its business and utilizes innovative processes to ensure excellent standards of customer care, resulting in the highest customer satisfaction levels in the industry.’

‘This award shows that the priority we have given to improving network efficiency and customer satisfaction has made a fundamental difference to how we operate and is key to the way we differentiate ourselves from our competitors across the industry.’

‘This achievement reflects the hard work and commitment of all our colleagues across the UK. Putting the customer first is our number one priority and we aim to meet even higher standards next year and beyond.’

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City Link's Strategic Sales team won the "International Sales Change Management Award" at the National Sales Awards

Posted by | Jul 26, 2007 | |

Award winning courier company, City Link, has been decorated with yet another accolade, this time acknowledging its best practice approach to change management.

The team at City Link received the ‘International Sales Change Management Award’ at the National Sales Awards this month in recognition of the City Link Strategic Sales team’s success during a period of significant change for the company which included the centralization of the sales function and the company’s franchise buy-back.

Strategy & Marketing Director Kriss Cocomazzi said: “The National Sales Awards programme recognizes best practice in the professional sales industry and we were up against some fierce competition. The award shows the priority we have given to improving our strategic sales activity and becoming more customer focused during a period of significant change.”

“We want to be known as the carrier of choice for high value services and customer partnerships. Receiving this award is further evidence that we are going about meeting our objectives in the right way.”

In 2006 the premium next-day delivery company was awarded the prestigious title of ‘UK Courier Company 2007’ in an independent review of the industry conducted by the Institute of Transport Management.

This is City Link’s first award since joining with Target Express to form the UK’s premier express delivery company specializing in next-day deliveries across the UK and Ireland as well as international deliveries to over 200 countries worldwide.

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Linehaul UK Ltd joins the Fortec team

Posted by | Jul 26, 2007 | |

Linehaul UK Ltd started operation in 2001 and joined Fortec in January 2007 and is responsible for palletized collection and delivery in the RH and TN area postcodes

Hanson Masih, Sales and Marketing Director, Linehaul UK Ltd, commented: “Our decision to become a member of the Fortec Pallet Distribution Network was reached following an audit of a number of networks. We were attracted to Fortec for several reasons including it’s extensive reach offered throughout the UK and Internationally through it’s parent company Geodis; the solid operations infrastructure; and feedback from established members. Overall Fortec has ticked all the boxes in terms of what we were looking for in our search for a partner”.

“In a short space of time, we have developed a close working relationship with Fortec and their ‘seasoned’ management and operations team have proved supportive in ensuring that a smooth start-up took take place”.

Hanson added “Looking towards the future, our aspiration at Linehaul is to grow the business profitably and sensibly – we see Fortec as an integral part of this strategy.”

With a dedicated team of 30 drivers and administration staff and a similar number of vehicles, Linehaul is now able to provide through Fortec, a nationwide and International palletised distribution service offering.

Welcoming Linehaul to the network Rod Abrahams Fortec’s Managing Director said “We are very pleased to welcome Linehaul into Fortec – they are joining at a very important time in the development of the Fortec network as we move to a new hub. I am confident they will settle quickly into the Fortec ‘family’ and become a very successful licensee”.

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Postal Logistics is the first to earn USPS OK to co-palletize

Posted by | Jul 25, 2007 | |

Postal Logistics Services LLC earlier this year became the first company certified by the US Postal Service to co-palletize mailings of Standard mail letter-size pieces in trays received from authorized mail preparers.

Co-palletization consolidates physical bundles of mail from multiple companies and ZIP codes that have already been addressed and presorted onto pallets. These pallets can then be shipped to the USPS’s 454 Sectional Center Facilities, which are processing and distribution centers that serve a designated geographical area defined by one or more three-digit ZIP code prefixes.

When mail is dropped off at one of these facilities, it is closer to the home where it is being delivered to. This process saves the USPS handling costs. As a result, mailers, especially smaller mailers, can receive Sectional Center Facility (SCF) discounts.

“We take those runs — 30,000, 40,000, or 50,000-run mailings — and give them an opportunity to garner some of the postal savings in drop shipments that they don’t have today,” said Tom Taylor, managing partner of Postal Logistics.

“They will also have a quicker in-home date,” Taylor explained. “The average in-home date through a local drop is 14 to 21 days. Through our system, it will be seven to 10 days.”

Co-palletization of mail also generates increased savings by enabling shipments of Standard mail to be assembled on full pallets as opposed to mail sacks, which are more expensive for the USPS to process.

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