UPU: A good year for the Quality of Service Fund (QSF)
In 2007, the Quality of Service Fund (QSF) financed 75 projects, totalling 15.8 million USD, in more than 50 countries. This was the first time that the Fund, created in 2001, actually spent more money than it received. At its last meeting, in October, the QSF Board of Trustees adopted projects in China (system for translating and improving the delivery of international mail), Bangladesh (installation of X-ray detectors to improve mail security), Romania (mobile offices set up in rural areas) and other countries. A total of 21 very diverse projects amounting to 8.4 million USD were approved recently, including a regional project that will enable nine Latin American countries to set up a cost accounting programme.
The Board of Trustees also awarded certificates to Belarus, El Salvador, Fiji, Jordan, Kenya, Mozambique, Trinidad and Tobago and Uganda for achieving their QSF project objectives and improving postal service quality in their countries.
The QSF was created by the UPU to finance projects aimed at improving postal service quality in developing countries. All member countries, except for the least developed countries, contribute to the Fund through an increase in terminal dues payments.
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