Tag: Australia Post

Saturday Morning Trial for Post Office

Australia Post is running a four-month trial of Saturday morning trading at the Neutral Bay Junction Post Shop on the corner of Military Rd and Barry St.

If it is successful, the extended times will become the standard operating hours.

The office is now opening on Saturday between 9.30am and 12.30pm and Australia Post says all normal services will operate.

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Australian Postal Service to face late delivery fines

Australia Post and direct mail agents will be forced to compensate customers for late delivery and could face fines from a federal government-appointed ombudsmen if a new government initiative is approved. Communications minister Richard Alston has released the discussion paper, which outlines the role of the new office, which would be funded by the postal industry but administered by a separate board.

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Publishers take issue with rising postal costs

Postal issues continue to be a headache for publishers the world over and price based reform is currently under review by operators in the UK, US and Australia.
In October representatives from the Periodical Publishers Association’s (PPA) postal committee urged the UK’s national postal operator, Royal Mail, to find an acceptable way forward on the size-based pricing issue which continues to threaten the country’s magazine industry.

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Mail watchdog plan new voice for customers

The Australian public may soon have a ombudsman to hear complaints about the $8 billion postal industry.

The position is likely to be modelled on that of the successful telecommunications ombudsman.

It would have wide powers to investigate complaints and order compensation for poor service by Australia Post and private delivery companies.

The ombudsman would cover all providers of postal and similar services, including Australia Post, courier companies, direct mail houses, document exchange operators and related businesses, according to a Federal Government discussion paper released yesterday.

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