Forty-two per cent of home shoppers have had to collect missed deliveries from a Post Office or other depot in the past year and 25 per cent have done this more than once. Fifty-four per cent have waited in for a home delivery, and 28 per cent have done this at least three times. Thirty-one per cent have waited in for a delivery that failed to arrive.
Read MoreThe increasing number of solutions to unattended home deliveries share several common themes, but it’s far from clear yet which way the market will go
Read MoreNearly half the fleet managers interviewed for this year’s Lex Transfleet Report on Freight Transport (46 per cent) think home shopping will increase the number of small trucks and vans on the road. The report says this confirms findings that eight out of ten motorists who buy over the Internet expect to use this medium even more in future. Encouragingly, 91 per cent found that goods were generally delivered on time.
Read MoreSuperdrug.com has become the first high-profile customer for the multi-channel home delivery service developed by m-box and the first to offer deliveries by milk float under the pioneering operation launched by the contractor m-box with Express Dairies
Read Moree-delivery expo speech by G Rothery, Deutsche Post – Is There Support for e-tailing from the Post?
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