Tag: Bank of Ireland

‘Thanks a million’ – Post Office Financial Services welcomes millionth customer

Post Office Financial Services – a joint venture with Bank of Ireland – today confirmed its position as the fastest growing financial services provider in the UK as it welcomed its millionth customer, just over three years since launch.

Post Office Managing Director, Alan Cook said: “Post Office Financial Services entered the market with the aim of challenging what other financial services providers were offering, across all products: from car insurance to savings accounts and credit cards. Gaining one million customers in approximately 1,000 days confirms that we were right – people want easy to understand, good value products.”

The outstanding growth of Post Office Financial Services:

• Post Office sells one in 50 of all car insurance policies in the UK
• One in every 25 credit cards issued last year was from Post Office
• GBP 2 billion has been invested in the Post Office’s savings products
• One in every 200 homes in the UK is insured with the Post Office

This success builds on the Post Office’s position as the largest independent provider of travel insurance in the UK.

Post Office Financial Services was launched as a joint venture with Bank of Ireland in March 2004.

Alan Cook continued, “This is a real achievement for the business against the backdrop of the challenges we are facing. The Post Office’s entry into financial services is vital to the bigger picture of providing products and services that will help create a sustainable Post Office network.”

All of Post Office’s financial products are available by telephone and online. Information is available at all 14,000 UK Post Office branches – more than all of the UK banks and building societies put together.

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Postal banks put their stamp on financial services market

Germany’s Deutsche Post is the centre of attention with the initial public offering (IPO) of 50 percent of its subsidiary Postbank–and subsequent possible acquisition by Deutsche Bank–due to take place in June. However, there have been changes afoot in other countries, with some postal services continuing to make major inroads into their countries’ financial services markets.

“The postal systems around the world are dinosaurs, but there’s a lot of potential there,” says Stuart Castledine, a partner with Calleva, a consultancy advising a number of postal banks on the development of their banking services. “Postal administrations are not new kids on the block. Many of them have been going for 150 years.

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UK Post Office set to offer personal loans

The Post Office is set to offer unsecured personal loans as part of its push into financial services.

The Post Office, which has a joint venture with Bank of Ireland, plans to offer the products through its 16,500 branches. The Post Office’s move into financial services is being spearheaded by its chief executive David Mills and follows its move into travel services like foreign currency exchange.

Mr Mills has been keen to use the network to sell financial services.

The plan forms part of the Post Office’s attempts to revitalise a branch network hit badly by the decision of the UK’s Department of Work and Pensions to start paying state benefits directly into bank accounts.

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Bank of Ireland hopes for red letter days

The Bank of Ireland has made a quiet start to its financial services joint venture with the UK Post Office by trialling its first product this month – a personal loan available at 200 branches in the British midlands.

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Consignia boosts travel services

The Post Office, part of the loss-making Consignia group, has joined forces with Bank of Ireland offshoot First Rate Enterprises in an attempt to boost its position in the £26bn UK travel services market.
The joint venture, to be known as First Rate Travel Services, will supply foreign currency to more than 17,500 post office branches, as well as to banks, building societies, hotels and other groups offering a bureau de change service.

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