Delivery services used by online shippers in US
The latest data from Forrester research, conducted in a poll of 12,000 online buyers earlier this year, showed UPS still has a commanding lead with online buyers, with 57 percent of online buyers overall followed by USPS with 23 percent of online shoppers and FedEx a distant third with only 7 percent.
Breaking it down further, 57 percent of men and 53 percent of women report primarily using UPS. BizRate.com’s research shows that men are less concerned with the lowest price and more concerned with the on-time delivery of packages. Some of the difference in delivery service used is also due to differences in the types of goods purchased online by the two genders, said Forrester researcher Chris Kelley. Kelley said different online sites use different delivery options.
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