Tag: Courier/Express/Parcels

DPD Russia launches new express delivery service and opens new branch

Posted by | Aug 4, 2008 | |

DPD Russia has extended its service range with a new express delivery option “DPD 13:00” for time-definite shipments. In addition, the company continues to expand its regional network with the opening of a new depot in Orenburg, close to Kazakhstan.

DPD has introduced a new time-definite service within Russia for express parcels and heavy shipments to be delivered by 13:00 of a certain day defined by the customer. The delivery can be made from Moscow to major Russian cities including St. Petersburg, Volgograd, Voronezh, Kazan, Kaluga, Krasnodar, Nishnij Novgorod, Rostov-on-Don, Samara, Saratov and Jaroslavl. The company plans to extend its geographical coverage of the service.

On request, urgently required information on the delivery of shipments sent with the DPD 13:00, DPD Avia, DPD BIZPAK, DPD Classic and DPD Economy services can be sent via sms directly to the customer’s mobile phone for free.

The investment in the new 1,400 sqm facility located in the southern part of Orenburg exceeded RUB 1 million (EUR 27,500). The branch network of DPD in Russia covering the country’s major cities has now increased to 30 branches linked together by a common IT system and by a unique ground line haul network. In addition to the standard services, the new depot will develop and implement tailor-made parcel and freight delivery projects within the Volga and Ural regions, DPD Russia said.

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Good results for the EMS Cooperative

Posted by | Aug 4, 2008 | |

At its extraordinary General Assembly held during the UPU Congress, the EMS Cooperative announced on Monday 4th August a set of very positive results: volumes rose by 23 pct between 2004 and 2006; 88 pct of items were delivered on time; and the EMS Cooperative now boasts a membership of 149. The EMS Cooperative was created in 1998 to develop and strengthen the EMS service.

A succession of countries were awarded certificates in recognition of their efforts to meet the main EMS standards. To ensure high quality service, independent consultants analyze the performance of the various operators each year.

For 2007, 13 countries received gold, silver or bronze awards for the excellence of their EMS services (deliveries, tracking of items and customer service). Azerbaijan, Hong Kong (China), Japan, the Republic of Korea and Singapore took gold; the Czech Republic, Great Britain, New Zealand, Sweden and the United States were awarded silver; and Australia, Brazil and Canada received bronze awards.

Hungary, Russia and Spain also received awards for exceptional customer service.

EMS is a high quality, competitive, affordable international express postal service for sending documents and goods the world over. In most countries EMS is the only operator offering universal access to international express services for private customers and small and medium enterprises.

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Aramex Delivers Strong Results for First Half of 2008

Posted by | Aug 3, 2008 | |

Aramex announced that for the second quarter ending June 30, 2008, revenues rose from AED 437.5 million to AED 539.3 million, resulting in double-digit growth of 23pct over the same period in 2007. Second quarter net profits climbed 15pct to AED 38.4 million, compared to AED 33.5 million for the same period in 2007.

Overall, net profits for the first half of 2008 climbed by 18pct to AED 74.6 million from AED 63.4 million for the first half of 2007. Revenues for the first six months of 2008 also registered 23pct growth, climbing to AED 1033.7 million, from AED 837.0 million for the same period in 2007.

Driven by increases in fuel prices, in addition to escalating operating and overhead costs, Aramex’s total overhead as a percentage of revenues increased to 41pct in the second quarter 2008 compared to 39pct for the same quarter of 2007.

So far, the global logistics provider has been able to achieve its positive results without comprising its strong commitment to environmentally, socially, and economically sustainable business activities.

During the first half of 2008, Aramex was involved in a number of landmark sustainability-related projects, including the introduction of hybrid cars into its ground fleet, and the adoption of eco-friendly packages across all operations.

1 AED = 0.272244 USD

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City Link improves service amid weaker market demand

Posted by | Aug 1, 2008 | |

City Link is on the road to recovery with improved customer service but faces the challenge of weakening demand in the British express and parcels market, according to its parent group.

City Link, whose operating profits dropped 44 pct last year and then turned into a Q1, 2008 loss due to poor integration of Target Express and management errors, has embarked on a seven-point recovery plan focused on better customer service, more centralised operating control and a network review.

In a recent trading update, parent Rentokil Initial said that implementation of the recovery plan had had a positive impact on City Link’s service performance. “Customer relationships have improved, attrition has slowed and overall service levels have been restored to a very high level – now consistently above 98.5 pct,” it commented.

But it warned: “Despite the service improvement, the revenue trend has weakened as the quarter progressed. This was not due to customer losses but is indicative of weakening demand generally.” The company had indentified “substantial” cost saving opportunities which should produce improvements within 12 -18 months, but which would not improve 2008 results.

Rentokil chairman Alan Brown was cited as saying that City Link was likely to make a loss in the GBP 40 – 45 million range this year and would hopefully break even in 2009.

Rentokil saw its share price slump dramatically after issuing a fourth profit warning for this year, and highlighting serious problems in six of its seven diverse operating divisions.

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Affiniti selects UK Mail specialist services for time-critical operation

Posted by | Aug 1, 2008 | |

Affiniti, the network solution and communications integrator, is working with same-day expert UK Mail Specialist Services to provide round-the-clock repair and maintenance support to blue-chip clients including major financial institutions. Under the GBP 1 million strategic storage contract, UK Mail Specialist Services will play a vital role in supplying time-critical parts to field engineers, so essential work can be carried out without delay and operational disruption.

More than 10,000 different parts will be stored at 18 UK Mail Specialist Services sites, providing complete coverage across the UK. Effective inventory management with safe storage and accurate stock control will enable release of goods within 30 minutes, resulting in the delivery to field engineers within 2.5 hours of the order being placed. UK Mail Specialist Services will liaise direct with the engineer via SMS to coordinate delivery to fit within their job allocation schedule.

Orders will be placed online via an inventory management system that dovetails into UK Mail Specialist Service’s distribution system. This sophisticated technology solution will interface with Affiniti’s own back-office systems to create a seamless supply chain process that provides complete visibility over the company’s service management operation.

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