Tag: Courier/Express/Parcels

US Teamsters Deliver Message to DHL

Posted by | May 18, 2005 | |

In conjunction with the Deutsche Post World Net Annual General Meeting today in Cologne, Germany, thousands of DHL Teamsters throughout the United States wore “Teamsters Deliver” buttons to protest the company’s efforts to thwart organising drives at hundreds of its ground delivery subcontractors.

At the same time, a Teamsters delegation met with German and other union officials to describe DPWN subsidiary DHL’s systematic efforts to prevent its subcontractors’ employees from forming unions in their workplaces.

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DHL UAE sets up company’s first regional Customer Panel

Posted by | May 18, 2005 | |

DHL UAE has formed its first regional Customer Panel, in a bid to increase efficiency and service and become even easier to do business with. The DHL Customer Panel is made up of six key clients from different industries who will discuss issues concerning the development and streamlining of the company from a non-industry perspective. ‘The panel’s aim is to feedback views on what customers want and expect,’ said David Wild, General Manager, DHL UAE. ‘With direct customer input we hope to produce fresh and innovative ideas which will keep us ahead of the industry.’ Three customer panel meetings are planned this year and members will probe a number of issues including invoicing, account management, marketing and service. ‘The outcome of our first meeting was very positive,’ added Wild. ‘We received a number of significant suggestions and valuable feedback that we will be looking into further.’

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DHL reins in its ambitions in US market

Posted by | May 18, 2005 | |

DHL has said it does not want to chase US market share from UPS and FedEx, signalling a reining in of the company’s ambitions in North America. John Mullen, joint chief executive of DHL Express, characterised the company’s plans in the US as “realistic and modest”, insisting it was not “setting out to create another UPS or FedEx”. His comments, at a Bear Stearns investor conference in New York, eased concern that DHL might spark a price war in the US package delivery market after two years of heavy investment. Mr Mullen said the company’s most urgent objective in the US was to improve service quality, which he described as having been “horrendous” last year. Once service improved, DHL would seek to increase prices closer to those of UPS and FedEx rather than cut them, he said. “We’re not driven by market share gains,” said Mr Mullen. “We want to get more value out of the volume we have rather than chase more volume.”

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TNT Logistics grows 900% in Asia

Posted by | May 17, 2005 | |

TNT announced today that its logistics business in Asia has grown a massive 900% in the past five years. The company also announced the appointment of Colin Moran as managing director for TNT Logistics in Asia to lead the company’s logistics operations in Malaysia, Thailand, Indonesia, Singapore, Japan, Korea, Vietnam and the Philippines. “The logistics sector in Asia has grown tremendously in the past five years, but there’s even more room to grow,” said Moran. “In Asia, the percentage of logistics outsourced to third party logistics providerslike TNT is less than 5% of total logistics spend. This is far less than the 30% share 3PLs command in developed countries like the US and Europe.”

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Business Post announces preliminary results for the year ended 31 March 2005

Posted by | May 17, 2005 | |

Business Post announces that, in the year ended 31 March 2005, it continued to enjoy considerable success. Financial highlights include turnover increased by 21% to GBP233.3m, representing like-for-like growth of 12%, operating profit increased by 9% to GBP20.8m, and pre-tax profit by 7% to GBP20.5m. Commercial highlights include express increased its turnover by 7%, representing an increased market share of around 8% and all of the other existing businesses – International, HomeServe, Courier and UK Pallets – increased turnover by at least 15%. UK Mail, which commenced trading on 10 May 2004, had an outstanding and profitable first year. The annualised year-end volume of approximately 250m items represented a market share of approaching 1%, ahead of expectations.

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