Tag: DHL Exel Supply Chain

DHL to go beyond traditional approach and focus on customer needs

Posted by | May 20, 2008 | |

Going beyond the traditional approach of providing only back office support, DHL Exel Supply Chain’s IT department specifically focuses on customer needs, according to Mark Wettasinghe, CIO of DHL Exel Supply Chain, Asia Pacific.

Wettasinghe highlighted that IT personnel should understand business situations and translate them into opportunities for technology to play a supporting or enabling role.

To align the IT function with business strategy worldwide, DHL’s parent company DPWN sets policies for local IT departments including organisation, role definitions, performance assessment and recruitment.

He expects the department to further evolve into a business unit by itself, providing IT services to anybody within or outside DHL.

DHL also has to deliver pharmaceutical products with temperature tolerance levels within a set time limit. To meet this challenge, the company uses Radio Frequency Identification (RFID) tags with temperature sensors.

The company leverages on pick-to-light technology to minimise turnaround time from customer order to actual delivery. A pick-to-light system uses lights to guide the employee to exact warehouse locations where ordered items are to be picked up. “It’s like GPS, which can help you find the shortest or fastest route to town,” said Wettasinghe.

Wettasinghe makes customers’ requests for customisable services as business cases before top management. “I always tell the boss that if the customer is willing to pay, wouldn’t it be worthwhile that for every dollar DHL puts in, the company gets back two dollars in return?”

However, he pointed out that when it comes to providing services internally such as for ERP, finance or HR systems, associated IT costs “have to come down”.

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DHL trials new eco vehicles (UK)

Posted by | May 13, 2008 | |

DHL Exel Supply Chain is offering retailers within its UK Fast Fashion Network the opportunity to trial its latest electric vehicle, a specially fitted nine tonne Smith Newton truck.

The vehicle runs on four batteries, which are recharged while in use through braking, with each providing up to 100 miles. It has a top speed of 50mph and is designed for city centre operations where roads are busy and there is a lot of stopping and starting involved.

The new truck had its first three-month trial with Burberry Retail UK, delivering to its central London, West End and Heathrow stores and there are plans for further trial to take place with Ben Sherman and Selfridges towards the end of the month.

Although more expensive to run, the low emission truck is exempt from the London Congestion Charge, London parking costs and the road fund licence.

The move comes as DHL aims to improve the carbon efficiency of its operations by 30 per cent by 2020 and follows the introduction of its first fully electric vehicle last year.

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DHL Exel Supply Chain wins GBP 50m contract extension (UK)

Posted by | Apr 3, 2008 | |

DHL Exel Supply Chain has won a GBP 53.5 million contract extension with Nisa Today’s to continue distributing frozen and chilled food (27.8 million cases each year) throughout the UK. The deal will also see DHL work with air and freight specialist DHL Global Forwarding, for a trial in the Republic of Ireland.

John Sharpe, managing director of Central Distribution Trading and Logistics at Nisa-Today’s said: “We have enjoyed a great relationship with DHL and have appointed them until March 2011 to support us in developing our routes and supply chain while working with us to increase our carbon efficiency. We aim to help customers grow their sales and increase profits in a competitive market and we believe DHL’s strength in supply chain operations will help us to achieve this.”

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Bahwan Cybertek and DHL to deliver world-leading solutions in Oman

Posted by | Mar 25, 2008 | |

In a move signalling the company’s commitment to the Omani market, and to bringing enhanced logistics capability to the Sultanate, DHL Exel Supply Chain has strengthened its ties with Bahwan Cybertek, under a new corporate brand, Bahwan DHL Exel Supply Chain.

The newly named company is committed to providing complete supply chain and logistics solutions using the latest technologies and best industry practices to support Oman’s booming economic growth, especially in the oil and gas sector.

Outsourcing supply chain operations helps companies focus on their core competencies and customer service, while Bahwan DHL Exel Supply Chain effectively manages their inventories and deliveries. The company will also add further value to customers by offering the global capabilities of DHL Global Forwarding and DHL Express.

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DHL in deal with Dubai Industrial City

Posted by | Mar 22, 2008 | |

DHL has entered into a strategic partnership with Dubai Industrial City.

Under the agreement, leading contract logistics company DHL Exel Supply Chain, in collaboration with sister companies DHL Express, Danzas AEI, and DHL Global Forwarding, are developing a unique supply model, said the company said in a statement.

The transPARK is a dedicated logistics park that will provide a single control point for, and access to, a full range of end-to-end logistics services to the companies at Dubai Industrial City.

Dubai Industrial City chief executive officer Rashed Al Ansari said transPARK stands to support the massive demand for logistics services that is being generated by the booming industrial and manufacturing sector.

Considered the third largest non-real estate project in Dubai, Dubai Industrial City aims to promote the continued expansion of the industrial sector in the region, particularly high-value manufacturing and production in the small and medium sector industries. The ultimate objective is to make Dubai less dependent on imports.

Using DHL’s global network, the transPARK complex will be positioned to provide services that include freight, inventory management, distribution and consultancy. transPARK’s warehousing includes storage areas for machinery and vehicles, bulk storage, bonded storage, racked storage, or temperature-controlled storage for perishable goods. Storage space will be leased on an individual or multi-user basis.

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