Tag: DHL

New DHL Express Center offers greater convenience for customers (Japan)

Posted by | Oct 20, 2008 | |

DHL inaugurated a new package drop-off centers in central Tokyo, Osaka and Kobe. The new drop-off centers will enhance convenience for customers in the central Tokyo and Kansai area, complementing DHL’s standard shipment pick-up services.

DHL established the new Express Centers in WcLock’s Shibuya, Tanimachi and Kobe branch, under a business entrustment agreement with Koyosha, Inc. (shop name; WcLock) a specialist in printing and DTP-related service, offers a wide range of services from data compilation and design to copy service, printing and binding. DHL account holders can also use these Express Centers to drop off documents and packages for DHL Express services.

The new Express Centers also offer the DHL Simple Pack service, an easy-to-use service featuring a simplified fee structure. The popular service offers dedicated envelopes and boxes, the shipment fees for which are calculated based on destination zone (Asia Pacific, America, or Europe / other regions) instead of the weight. These fixed fees are not affected by jet fuel surcharge adjustments* based on monthly fluctuations rates.

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IT key to DHL green commitment

Posted by | Oct 13, 2008 | |

Logistics provider DHL is using IT as a key part of its commitment to reduce the firm’s carbon emissions by 30 per cent by 2020.
The company owns a huge network of vehicles and warehouses, each with its own constantly changing carbon footprint.
Accurate assessment and real-time analysis of this data is vital in assessing the carbon footprint of a supply chain, according to Karl Feilder, chief executive of DHL neutral services.
Accurate information is very important for DHL. If the information is wrong, the company could end up hedge buying fuel at the wrong time, or investing in innovation where it is not needed.
In some cases DHL estimates that there are as many as 47 companies involved in its supply chain, leaving much space for error in its analysis of information.
A survey of over 1,000 logistics executives by DHL in conjunction with Oracle and Capgemini found that only 38 per cent of respondents were satisfied with their third-party logistics provider’s information technology capabilities.

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Microsoft sues DHL after train dumps 21,600 Xboxes

Posted by | Oct 12, 2008 | |

Microsoft is suing DHL Express for allegedly losing 21,600 Xbox game consoles because of a train derailment in Texas, according to court documents.
In a complaint filed in the U.S. District Court for the Western District of Washington in Seattle, Microsoft said it is seeking more than USD 2 million in damages from DHL for two containers of Xbox consoles that sustained “impact damage, wetting, pilfering and shortage” after a derailment near Duke, Texas.
The Xboxes were en route from a Microsoft office in McAllen, Texas, to Long Beach, California, for eventual delivery to Hong Kong at the time of the loss, which occurred on Oct. 13, 2007, according to court papers. Flextronics Industrial in Hong Kong was the intended recipient.
Microsoft claims that DHL has refused to compensate it for the loss, even though the delivery service “negligently breached its duties as a common carrier, handler, bailee, warehouseman, agent, or in other capabilities,” according to the court papers.
DHL could not be reached for comment.

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International express fuel surcharges drop as oil prices decline

Posted by | Oct 10, 2008 | |

DHL, FedEx, UPS and TNT have significantly reduced their fuel surcharges for international air express shipments around the world this month against a background of a continued sharp fall in oil prices largely driven by the escalating global financial crisis, CEP-Research analysis shows.

Oil prices have declined sharply from a peak of nearly USD 150 a barrel in July to below USD 85 a barrel this week on the various trading exchanges. In September, the integrator’s fuel surcharges were largely stable and did not fully reflect the downward trend. This is because the four leading express carriers calculate their surcharges based on indexes showing the previous month’s oil price level and announce them in advance for the following month, thus resulting in a two-month time lag between prices and surcharge level.

In October, however, surcharges show a clearly recognisable drop around the globe, with the biggest reductions in the USA, significant falls in Asia and moderate reductions in Europe.

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Lee Spratt tapped to lead DHL Global Mail – Americas

Posted by | Oct 10, 2008 | |

Deutsche Post World Net has announced the appointment of Lee Spratt to the position of President & Chief Executive Officer of DHL Global Mail’s Americas division. Spratt was promoted from Senior Vice President of the Domestic Business Unit to succeed Joe Phelan, who became CEO of DHL Global Mail effective October 1.
During his more than four years at DHL Global Mail – Americas, Spratt has risen steadily through the division’s upper ranks. He arrived in 2004 from QuikPak when that company was merged with two others, Deutsche Post Global Mail and SmartMail, to form DHL Global Mail. To facilitate this integration, Spratt was responsible for developing and implementing a transition plan as Vice President of Channel Sales.
Spratt later served as Vice President of Information Technology and then Senior Vice President of Customer Solutions, which includes IT and Customer Service. After he became Senior Vice President of Sales and Marketing, the Americas division experienced double-digit revenue growth from 2006 to 2007. He was named Senior Vice President of the Domestic Business Unit in July 2008.

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