Tag: DHL

New DHL Express Center offers greater convenience

DHL will on 1 July inaugurate a new package drop-off center in central Nagoya – the DHL Sakae Express Center.

The new drop-off center will enhance convenience for customers in the city center, complementing DHL’s standard shipment pick-up services.

DHL established the new Express Center in PRESS-TALK’s Fushimi branch, under a business entrustment agreement with Digital Printing Studio, Inc. (shop name; PRESS-TALK) a specialist in on-demand and small-lot printing that supports SOHO users, advertising agencies and production companies, by offering a wide range of services from data management and design to printing and binding. The DHL Sakae Express Center will accept documents and packages dropped off at the facility by DHL account holders.

Notably, the new Express Center offers the DHL Simple Pack service, an easy-to-use service featuring a simplified fee structure. The popular service offers dedicated envelopes and boxes, the shipment fees for which are not calculated according to weight but according to destination zone (Asia Pacific, America, or Europe / other regions).
These fixed fees are not subject to adjustments based on monthly rate fluctuations in jet fuel surcharges.

DHL currently operates 10 Service Centers (sales, delivery and collection centers) in the Chubu (Central Japan) region, but decided to establish a new Express Center to further enhance its services to customers in the Nagoya area.

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DHL Vietnam gives USD 35,000 to charity on 20th anniversary

The two charities, the Operation Smile Foundation (OSF) and the Saigon Children Charity (SCC), share a common goal of offering disadvantaged Vietnamese children access to greater opportunities.

While OSF aims to transform the future of thousands of children by providing operations to correct cleft lips and palates, the SCC helps underprivileged children receive a proper education, DHL said.

In partnership with the two charities, DHL will sponsor OSF surgeries for twenty children and donate twenty bicycles to underprivileged children through the SCC.

DHL, which commenced services in 1988, was the first international air-express company to serve Vietnam.

DHL Express serves over 40 locations in Vietnam and has the largest network in the industry.

DHL Worldwide and the Vietnam Posts and Telecommunications Group (VNPT) formed the DHLVNPT Express Ltd. joint-venture company in January last year.

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DHL secures Wetherspoon contract extension

DHL Exel Supply Chain has secured a five-year extension to its contract with high street pub chain JD Wetherspoon worth GBP 130m in total.

DHL will provide a range of services, including delivery of food and bottled beer to 689 pubs throughout the UK until 2014. The contract started in 2004.

Wetherspoon is investing in improving the serving temperatures of its lagers and wine, and therefore DHL will work with its client to ensure different products are transported at their respective correct temperatures.

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Mexican express market hit by weaker demand

The Mexican express market is starting to experience the impact of falling US demand and rising prices driven by higher fuel surcharges, according to a recent newspaper report. DHL is meanwhile pledging further investment in Argentina.

In Mexico, which has strong trade links with the USA, air cargo volumes dropped by 12.9 pct in the first quarter of 2008, the Reforma newspaper reported. Mexican airlines saw a 33.8 pct fall in their domestic volumes, although their international shipments rose by 18.4 pct, it said, citing figures from the Mexican civil aviation authority.

International airlines, including FedEx and UPS, suffered a combined 15.4 pct declines in volumes, it added. FedEx suffered a 73 pct decline in Mexico volumes while UPS had a 9.1 pct drop, according to official figures.

Customers started to switch business away from air transport rather than pay higher prices resulting from the rapid increase in fuel surcharges, the newspaper said. It cited UPS manager Miguel Trejo as saying that the situation was “stable” until now. But he added: “There are certain reductions in the growth expectations, however, and we are staying alert to market behaviour.”

In Argentina, in contrast, DHL Express has announced that it is maintaining its leadership of the international express market, with market shares of about 50 pct for express exports and 30 pct for imports.

Roger Crook, CEO DHL Express, International Americas, said on a recent visit to Buenos Aires that DHL would continue to invest in the market to offer customers the best possible service and a wide range of products. DHL Argentina has six operational centres linking the major cities, and operates with 90 vehicles, which it described as 30 pct more than the combined vehicle fleets of other international express operators.

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DHL begins ABX cutbacks

DHL notified ABX Air this week it will cut its use of the carrier’s DC-9 freighters by 23 aircraft starting next week, starting the DHL restructuring in the United States that will move the express operator’s volume over to UPS.

The cutback will reduce ABX revenue by approximately USD 3 million, the airline said. It is not yet known how many employees will be affected.

On May 27, DHL informed ABX Air that, starting in the third quarter, it intends, as a part of phase one of its cost-reduction programs, to remove from service over the next 12 to 18 months, 39 of 55 DC-9 aircraft that ABX Air has dedicated to DHL’s U.S. network.

“This reduction is in line with what we have planned for, and we are taking the steps necessary to accommodate these changes,” said Joe Hete, president and CEO of parent company Air Transport Services Group. Hete emphasized that his company will continue to perform under the current ACMI agreement and to pursue efforts to present DHL with a flexible plan to maintain a dedicated, efficient, and customized air network in the United States. The ACMI agreement with DHL includes a put provision that gives ABX Air the option to retain or to sell back to DHL the aircraft removed from the DHL network.

ABX has lately been aggressively expanding business with other customers. That effort will also continue, said Hete.

ABX Air has been DHL’s principal business partner in the United States since August 2003, when it became an independent publicly held company as its former parent, Airborne Express, was acquired by DHL.

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