Tag: DHL

Europlus expands DHL's express offering

Posted by | Sep 17, 2007 | |

DHL has expanded its Europlus Day Definite delivery service to Romania, Bulgaria, Russia and Turkey.

The new service expansion brings the total number of European destinations serviced by DHL Europlus to 34 countries and territories.

The Europlus service provides fast, reliable and convenient business-to-business Day Definite deliveries for single and multiple parcel shipments as well as pallets guaranteeing extremely competitive transit times.

Angus Whiteman, product director at DHL Express, said: “Customer feedback has told us there is a real need for one supplier that can offer a complete delivery solution to Eastern Europe and we are delighted to be able to respond to that need. DHL Express is always looking for new opportunities to grow the business and the expansion into Eastern Europe represents an exciting challenge for us.”

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BT signs communication services agreement with DHL Express Italy

Posted by | Sep 14, 2007 | |

A three year agreement for the supply of communication services has been signed by communication services and solutions provider BT and DHL Express Italy, an international express transport services company.

BT said BT Italy will manage and develop the domestic data transmission network of DHL Express, under the terms of the agreement, connecting its 180+ Italian offices and seven contact centers and providing voice services. It confirmed the agreement incorporates a switch from traditional voice to VoIP-based services and includes the supply of 3,000 next-generation IP phones.

According to BT, it will also provide a new contact centre platform, developed in cooperation with Cisco, to manage over 1,100 operator desks in DHL Express’s seven Italian contact centers. It said a centralized platform hosted within BT’s Milan and Rome data centers will be used to supply services for VoIP and contact centers.

The new network will use the full potential of IP MPLS technology and ensure security, reliability, speed and scalability.

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Deutsche Post World Net appoints new CFO

Posted by | Sep 14, 2007 | |

Effective October 1st, John Allan (59) will assume responsibility as Chief Financial Officer (CFO) based in Bonn, the headquarters of Deutsche Post World Net (DPWN). Allan is already a member of the Deutsche Post World Net Executive Management Board and responsible for Logistics, based in Bracknell/London. In future, he will also take over the Global Business Services (GBS), the Group’s Shared Services such as IT, Procurement, Real Estate, or Legal Services.

Frank Appel (46) will take over Allan’s current position as Head of the Logistics division in Bracknell, effective October 1st. Appel ran the DHL Logistics business prior to the Exel-acquisition and is currently on the Executive Management Board in charge of Global Business Services (GBS), Mail International and Global Customer Solutions (GCS). While Allan takes over GBS after Appel successfully established these Shared Services functions, the latter will keep his responsibility as Head of GCS, the unit which manages the relationships with Deutsche Post World Net’s top 100 customers. Appel will also continue to run Mail International, Corporate Regulatory Management as well as the “First Choice”-program, which is Deutsche Post World Net’s quality and customer service improvement initiative.

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Teplice becomes next city in DHL and PPL's new terminal and distribution network

Posted by | Sep 13, 2007 | |

DHL has opened another major distribution terminal in the Czech Republic with its partner PPL CZ, this time in Krupka near Teplice. The centre, which joins terminals in Plzen and Ceské Budejovice, will act as a hub for the distribution of shipments in the Ústí nad Labem and Liberec regions and parts of Central Bohemia. The construction of terminals forms part of a large project to integrate the DHL and PPL CZ terminal and distribution networks in the Czech Republic. The project will cost almost one billion Czech crowns.

The integration comes in response to ever growing shipment volumes and the need to constantly raise customer service standards. The goal is to create a network of ten main terminals over the coming three years. These terminals will form the backbone of a modern distribution system.

“The opening of the Teplice terminal will significantly help us to expand our capacity and allow us to raise service standards across all our products. Given the hub’s strategic position we also plan to leverage its great location and upgrade our transport links not only with our western neighbours, but worldwide, as DHL is building a new intercontinental hub in Leipzig, Germany,” adds Radek Odstrcil, DHL Express Operations Manager for the Czech Republic.

More terminals are to open in future years in Hradec Králové, Ostrava, Olomouc and Prague. DHL and PPL CZ expect the project to boost their competitiveness by streamlining shipment distribution. The range of products and services offered to customers will expand, and facilities will be modernised.

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