Tag: DHL

DHL has announced significant enhancements to its suite of domestic Next Day Air products though a major expansion of its service coverage across the U.S. DHL is also enhancing its money back guarantee for DHL Next Day 10:30 AM and DHL Saturday Delivery services.

DHL’s portfolio of Next Day Air products includes DHL Next Day 10:30 AM, DHL Next Day 12:00 PM, and DHL Next Day 3:00 PM — complemented by DHL Same Day service for the most time-critical shipments. DHL is the only U.S. express delivery provider with the flexibility to offer both 10:30 AM and 12:00 PM delivery service options.

Package shipping firm DHL Express Americas named Charles Brewer, a longtime company executive overseas, as executive vice president of U.S. air products and services in an effort to help bolster its ailing U.S. business. DHL said Brewer has been with the company 21 years, recently managed its operations in Malaysia and also held senior jobs in the Asia-Pacific region and the United Kingdom. Express Joint CEO John Mullen said Brewer brings to his U.S. position “a track record of success at DHL in markets overseas.” Parent Deutsche Post recently said its fourth-quarter earnings were weighed down by DHL’s U.S. performance, where the express operation that was ramping up against market leaders FedEx and UPS lost customers after merging two separate air hubs last September into its Wilmington, Ohio, facility. DHL subsequently said it will directly take control of the inter-city trucking operations that were formerly managed by ABX Air, the company that provides most airplanes used by DHL Express and operates its package-sort hubs.