Affiniti selects UK Mail specialist services for time-critical operation
Affiniti, the network solution and communications integrator, is working with same-day expert UK Mail Specialist Services to provide round-the-clock repair and maintenance support to blue-chip clients including major financial institutions. Under the GBP 1 million strategic storage contract, UK Mail Specialist Services will play a vital role in supplying time-critical parts to field engineers, so essential work can be carried out without delay and operational disruption.
More than 10,000 different parts will be stored at 18 UK Mail Specialist Services sites, providing complete coverage across the UK. Effective inventory management with safe storage and accurate stock control will enable release of goods within 30 minutes, resulting in the delivery to field engineers within 2.5 hours of the order being placed. UK Mail Specialist Services will liaise direct with the engineer via SMS to coordinate delivery to fit within their job allocation schedule.
Orders will be placed online via an inventory management system that dovetails into UK Mail Specialist Service’s distribution system. This sophisticated technology solution will interface with Affiniti’s own back-office systems to create a seamless supply chain process that provides complete visibility over the company’s service management operation.
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