Tag: E-Commerce

@ Your Home – New Markets for Customer Service and Delivery

Posted by | Oct 10, 2001 | |

“@ Your Home: New Markets for Customer Service and Delivery” identifies the fast-growing new market for home delivery resulting both from changes in social habits and the impact of e-commerce. The report examines the potential growth in home deliveries – estimated to be worth £34.4 bn by 2005 – and makes recommendations for dealing with the social, economic and environmental impact of the increased demand for delivery to the home.

Report available at P:[email protected] or printed copy in research library L13880

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John Lewis pumps millions into Web unit

Posted by | Oct 9, 2001 | |

Department store hopes to attract younger, trendier clientele with expanded online services. In a move reminiscent of the go-go days of e-commerce, department store John Lewis Partnership has allocated £30m-£40m for a new Internet and catalogue business, the company has said.

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Caution may pay off for Austria Post

Posted by | Oct 8, 2001 | |

The head of Austria Post’s new technologies Walter Trezek claims Austria Post hasn’t lost out by being slow to run with the Internet or launch e-commerce projects.

Compared to the US Postal Service, Canada Post, Swiss Post or Deutsche Post that have already launched an array of online services, Austria Post has indeed been slow to get out of the gate.

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