Tag: Europe

Bringing postal services into 21st century

Personalised stamps arrying your photograph or even the logo of an organisation and wiring money from Cyprus to other countries, are some of the new services that will be added by Department of Postal Services of the Ministry of Communications.

The Director of the Postal Services, Andreas Gregoriou announced that these services will be available to the public before the end of 2008.

In the past, the Cyprus postal service has been notoriously unreliable, attracting several warnings and fines from the EU over its efficiency, profitability and running. In line with EU law, plans are already under way for its deregulation.

Presenting the organisation’s new customer charter, Communications Minister Nicos Nicolaides said Cypriot post offices have published the charter so that citizens are aware of the services that are offered, and the rights that they have as users of these services.

Gregoriou also announced that a new privately-owned building will be built where the present central post office stands (in Strovolos’ Prodromou Street) and new offices of the postal services will be established there.

The charter includes a short description of the services offered. Forty thousand copies have been published and they are available to pick up at all post offices.

In Cyprus, the post offices offer their services through an organised network that is comprised by fifty-two post offices and 1,100 postal agencies.

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TNT dismisses FedEX buy-out rumour

Rumour that FedEX Corp could buy out Dutch-owned TNT, reported in the Financial Times, has been dismissed as speculation by TNT.

Although the idea isn’t a new one, the potential for a complete or partial buyout could be greater than ever as TNT, like many postal operators across Europe, feels the pinch of higher operating costs coupled with economic slow-down. It could be an attractive proposition for FedEX as the acquisition would strengthen FedEX’s presence in Europe.

For FedEX too, these are also difficult times, with the U.S. in the midst of a recession, but merging the two companies would enable both to ride out the present economic decline and put added pressure on Germany’s Deutsche Post. FedEX has already announced its first quarterly loss in over a decade.

If there is any basis to the rumour, it could increase FedEx’s European parcel-delivery sales by as much as 144 percent and cause other European operators to look again at further mergers.

However, TNT posted a message on its website which read:

“With reference to various news articles today in which TNT was mentioned, TNT wishes to reiterate its policy not to comment on such speculation and market rumours.”

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UPU Geneva Conference Proposals: Potential Implications for U.S. Consumers and Markets

According to one 2008 UPU publication, 69 percent of the world’s permanent or mobile post offices offer financial services. Funding initiatives that would provide advantages for state postal monopolies to enter sectors already served by the private sector, such as financial services, would not benefit U.S. consumers and markets. They also place monopoly consumers at increased peril of being overcharged to finance such new ventures.
As discussed in the U.S. Strategic Plan for the UPU presented at this Committee’s meeting in March, it is a primary goal that the UPU “promote and encourage unrestricted and undistorted competition in the provision of international postal … and delivery services.”
Several proposals and documents discuss an expanded involvement for the UPU into the financial services sector, an expansion the United States should view with considerable concern. These include:

• The Postal Operations Council Report, Document 23, puts forward a definition of the postal sector including a financial dimension, specifically discussing credit cards, savings products and pension payments.

• UPU Proposal 10, “Postal Financial Services Development” instructs the Postal Operations Council and the International Bureau to “meet the demands of the changing environment” by, among other things, “promoting anti-money-laundering activities” and “recommending the introduction of new financial services which could be offered via the worldwide postal network.” According to the U.S. Strategic Plan for the UPU, it should be ensured that policies comply with U.S. anti-money laundering policies and other regulatory requirements.

• Document 27A, Council of Administration Report, discusses the “Connect the World” initiative proposed to be completed by 2015. As described, the initiative would develop postal financial services, and in particular money transfers, through partnerships between governments, the private sector and international organizations.
Other Sectors
The Postal Operations Council report discusses other areas, such as parcels, express and logistics services, each with an articulated future role for the UPU, particularly in developing markets and business development.
For instance, it cites logistics, and specifically the “strong growth area” of outsourced warehouse-to-customer logistics functions. In 28 percent of UPU member countries, national posts currently offer logistics services, according to the UPU. “Issues of corporate freedom and competencies to develop these services [by national posts] will be limiting factors, unless they are suitably addressed,” the report states.
Proposal 28 concerns climate change and sustainable development and includes the producing publications for postal administrations on the subject and, “developing Socially Responsible Investing products, microcredits for postal administrations that carry out banking activities, and reliable, affordable fund transfer services for migrant workers and their families.” It then outlines a future role for the UPU as an active contributor to market development, undertaking robust market analysis while working with all stakeholder groups.
Proposal 37 from the Postal Operations Council seeks to advance postal market development goals. It would specifically instruct the council to “facilitate the growth of letter post, parcels and postal financial services markets, as well as business services, logistics and E-business, including hybrid mail, E-shopping, electronic postal certification and dot.post.” It also instructs the council to increase capabilities and create or maintain business relationships and partnerships to facilitate such growth.”

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Western Union, Banco do Brasil Renew Agent Contract

Western Union renewed its Agent contract with Banco do Brasil last week. Western Union’s Agent relationship with Banco do Brasil dates back to 1997.
Through this renewed five-year contract, Western Union maintains a solid network of 5,400 Banco do Brasil Agent locations throughout the country, retaining its powerful reach and presence throughout Brazil.
Renewal of the contract underscores Western Union’s excellent relationship with Banco do Brasil over the past decade, and highlights the emergent opportunities of the international money transfer business in Brazil.

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