Bringing postal services into 21st century

Personalised stamps arrying your photograph or even the logo of an organisation and wiring money from Cyprus to other countries, are some of the new services that will be added by Department of Postal Services of the Ministry of Communications.

The Director of the Postal Services, Andreas Gregoriou announced that these services will be available to the public before the end of 2008.

In the past, the Cyprus postal service has been notoriously unreliable, attracting several warnings and fines from the EU over its efficiency, profitability and running. In line with EU law, plans are already under way for its deregulation.

Presenting the organisation’s new customer charter, Communications Minister Nicos Nicolaides said Cypriot post offices have published the charter so that citizens are aware of the services that are offered, and the rights that they have as users of these services.

Gregoriou also announced that a new privately-owned building will be built where the present central post office stands (in Strovolos’ Prodromou Street) and new offices of the postal services will be established there.

The charter includes a short description of the services offered. Forty thousand copies have been published and they are available to pick up at all post offices.

In Cyprus, the post offices offer their services through an organised network that is comprised by fifty-two post offices and 1,100 postal agencies.

Personalised stamps arrying your photograph or even the logo of an organisation and wiring money from Cyprus to other countries, are some of the new services that will be added soon by Department of Postal Services of the Ministry of Communications.

The Director of the Postal Services, Andreas Gregoriou yesterday announced that these services will be available to the public before the end of 2008.

“In our efforts to modernise and upgrade the services, innovative proposals have been placed,” he said.

In the past, the Cyprus postal service has been notoriously unreliable, attracting several warnings and fines from the EU over its efficiency, profitability and running. In line with EU law, plans are already under way for its deregulation.

Reporting on the services of the Postal Department, Gregoriou said, “We are in the process of making use of the internet to link all the postal offices with a unified network system.”

Presenting the organisation’s new customer charter, Communications Minister Nicos Nicolaides said Cypriot post offices have published the charter so that citizens are aware of the services that are offered, and the rights that they have as users of these services.

“Cypriot post offices have the responsibility of providing quality postal services in logical and affordable prices everywhere,” Nicolaides added.

Gregoriou also announced that a new privately-owned building will be built where the present central post office stands (in Strovolos’ Prodromou Street) and new offices of the postal services will be established there.

The charter includes a short description of the services offered. Forty thousand copies have been published and they are available to pick up at all post offices.

In Cyprus, the post offices offer their services through an organised network that is comprised by fifty-two post offices and 1,100 postal agencies.

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