Tag: Europe

DPD Polska introduces – DPD Consumer Premium

First on the market product, which considers the business customers as well as individual recipients needs in the B2C segment, especially concerning e-commerce.

Development of e-business, growing customer needs for a professional logistic service regarding Internet trade as well as expectations of end consumers, have contributed to the creation of a complex product called DPD Consumer Premium.

DPD Polska, aiming at: raising the company’s customers competitiveness; creating a flexible solution considering the B2C market features and improving quality and efficiency of deliveries to individual consumers; introduces the product DPD Consumer Premium. DPD CP grants the possibility of tailoring the offer to the individual needs of the consumer, who himself determines the time and place of delivery. The recipient decides how he wants to be informed about the delivery, chooses from available options, and as a result defines the final price of the service.

The DPD Consumer Premium product links existing services with new available options: COD, return documents, direct delivery, deliveries in time zones 12-15:00, 15-18:00, 18-21:00 for certain postal codes, recipient’s data verification, return parcel and SMS or e-mail information. The product is targeted at companies requiring high quality and efficient deliveries.

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Royal Mail – Compensation Delay

Royal Mail is asking Postcomm if it can suspend compensation to bulk mailers for failing to deliver on time due to postal strikes.
No figures are available as to what the compensation payouts could amount to, but even if the compensation is delayed for two years as Royal Mail has requested, if strikes are extensive, it could run into millions of pounds that could put further pressure on jobs.
Postcomm have yet to make a decision on Royal Mail’s application. Currently, if Royal Mail misses their quality of service target by more than 1%, bulk mailers may be entitled to receive compensation. Eligible customers are compensated based on a percentage of their yearly spend on the product concerned.

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Matthew Robertson moves from TNT Post to NetDespatch as Commercial Director

Matthew Robertson, previously Group Development Director at TNT Post, has joined leading on-demand express transport software company NetDespatch in the newly created role of Commercial Director. Robertson joins as part of the recent expansion of the senior management team, and will lead market development for the company’s leading-edge web-based software and services. Robertson will also take responsibility for partnership development and management.

With a career spanning over 10 years in express parcels and packets and doorstep delivery environments, Robertson will assist CEO Becky Clark to maintain their market lead and expand business in the UK and abroad. Robertson spent 3 years with TNT Post as Group Development Director and was instrumental in the adoption and implementation of NetDespatch Velocity in the Packets and Parcels division of the leading alternative Business-to-Consumer (B2C) postal service. Prior to TNT Post, Robertson held senior positions at Arla Foods, where he served 4 years as Business Development Director for the Doorstep Delivery division, and also Royal Mail, where he led market development for B2C parcels and packets for 3 years.

“Matthew arrives at a very exciting time in the growth of NetDespatch. His extensive knowledge and experience gained at the user side of our market will prove invaluable as we move the company forward,” says NetDespatch CEO Becky Clark.

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GLS opens a new depot in western Germany

GLS Germany inaugurated its new depot in Polch in Rhineland-Palatinate (western Germany). The centre was opened on June but has been in operation since last November.

GLS invested about EUR 6 million in construction and equipment for the depot which is located on a 26,000 sqm piece of land and covers 4,300 sqm. It has an automatic sorting system, video surveillance, high-performance alarm system, and 130 docking doors.

The new site at Polch replaces two former GLS depots in the region, at Weißenthurm and Mehren. It employs 130 staff, including 50 new part-time jobs.

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Germany will extend minimum wage legislation in the postal sector

Germany is planning to extend minimum wage legislation to cover the postal sector. The move follows claims of “pay-dumping” in the partly-liberalised mail market.

The Christian Democrat – Social Democrat coalition government agreed after long negotiations on Monday night that the postal sector should be covered by minimum wage regulations if employers and employee representatives wished so.

This means that pay agreements can be extended to cover an entire industry, including companies with no collective pay deals. At present, Deutsche Post and the Verdi union have a collective agreement, and Verdi has started talks with TNT Post and PIN Group.

The political agreement follows a long campaign by Verdi over alleged pay-dumping by private mail firms and claims by Deutsche Post that rivals were winning business on the basis of lower wages.

In response to the political decision, the MFIP lobby group, representing private German postal companies, said it supported fair minimum social standards in the sector but warned that regulations should not hold back competition. It pointed to a recent survey by the German postal regulator Bundesnetzagentur which found that private mail firms are not paying the “dumping wages” alleged by Deutsche Post, postal unions and some Social Democrat politicians.

“The same minimum social standards for all companies also assume fair competitive conditions for all market participants, for example on the issue of the currently different handling of VAT,” added MFIP spokesman Bernd Jäger. At present, Deutsche Post is exempt from charging 19% VAT on letters and small parcels while competitors are legally obliged to charge the tax.

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