Tag: Germany

Roberts Europe expands network in Germany

Posted by | Jun 2, 2008 | |

Time-critical freight logistics company Roberts Europe has started expansion of its network in Germany with the opening of three new branches, according to media reports.

The new branches at Munich, Stuttgart and Nuremberg belong to a massive expansion plan of Roberts Europe in order to build up its own network in Germany. Plans include up to twelve new branches to be opened all over the country. The next openings are planned for Frankfurt and Leipzig.

The internationally operating company is headquartered in Maastricht, Netherlands and also has subsidiaries in Poland and Portugal. With 130 employees all over Europe, Roberts Europe had revenues of EUR 35 million in the last year. The company has a volume of about 60,000 shipments per year.

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Postal Industry Launches Global Carbon Measurement System

Posted by | Jun 2, 2008 | |

The International Post Corporation (IPC) has launched an environmental measurement and monitoring system providing a common carbon measurement and reporting framework for the global postal industry.

The launch and formal adoption by IPC member postal operators including Australia, Austria, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, The Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, and the UK, took place at IPC’s Annual Conference 2008 in La Chapelle en Serval, France on 30 May. The event was attended by CEOs from Europe, the Asia-Pacific and North America.
The system provides the postal industry with a transparent, scientific, sector specific carbon management and measurement system based on the requirements of international best practice standards, such as the Greenhouse Gas Protocol, DJSI, FTSE4Good, ISO 14001, and current best practice from the corporate environment. The system evaluates performance through the application of a scoring system that grades performance in ten carbon management proficiency areas and in key numeric carbon efficiency indicators.

The environmental measurement and monitoring system was also built on best practice as exemplified by customers of IPC members and is highly responsive to customer requirements and interests in measuring their own carbon footprint in their value chains.

The system will be piloted in 2008, with results from the first round of measurement expected to be announced in November 2009.

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Deutsche Post World Net to restructure U.S. Express business

Posted by | May 28, 2008 | |

Deutsche Post World Net announced a plan to restructure its DHL U.S. Express business by working with UPS for airlift capacity and reducing costs in its ground infrastructure. Under the plan, DHL and UPS have agreed to develop a contract whereby UPS will provide air uplift for DHL Express U.S. domestic and international shipments within North America.

In addition, DHL will align its U.S. Express infrastructure to existing shipment volumes by redesigning its ground linehaul network to better match capacity with customer requirements. The impact on service levels will be minimal with less than 4 percent of shipments affected. DHL remains focused on delivering international and domestic Express products, offering an attractive alternative for U.S. customers and keeping a strong commitment to the U.S. market.

The restructuring plan will lead to sustainable improvements in financial performance and provide a sound starting point for a more efficient and customer-oriented business in the future. In 2008, the company expects an underlying EBIT loss of USD 1.3 billion in U.S. Express. Through the expected cost savings of around USD 800 million in 2010 and around $1 billion in 2011, underlying EBIT will improve accordingly. First positive effects of the plan will start showing already in 2009. The company expects to spend up to USD 2 billion to finance the restructuring plan.

Due to the uncertain economic situation in the U.S., Deutsche Post World Net is reducing its guidance for underlying EBIT in the EXPRESS Corporate Division in 2008 to around 400 million euros from around 500 million euros. Subsequently, the Group’s full-year guidance before non-recurring effects and restructuring costs will be reduced slightly by 100 million euros to around 4.1 billion euros.

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TNT Express ranked in the Top 10 of Germany's most customer-friendly companies

Posted by | May 27, 2008 | |

TNT wins the Impulse award TNT Express has been selected one of the ten most customer-friendly companies in Germany within the “Germany’s customer champions 2008” contest commissioned by the business magazine Impulse.

TNT was ranked number nine among 50 companies participating in the contest and number four among the B2B providers for excellent and customer-oriented management as well as outstanding customer relations. TNT said it was the only company in the transport and logistics industry to be selected in the Top 10 of this contest.

The competition consisted of a multilevel process – a self-evaluation of the management, a customer survey and a separate assessment through experts. The assessment was based on criteria for increasing customer orientation stated in the excellence model of the European Foundation for Quality Management (EFQM).

“The high percentage of B2B providers among the best ranked shows that relationship management has also become very important in contact with customers,” commented Jutta Roller, Director Customer Service TNT. “The contest is a benchmark for Customer Relationship Management. The fact that we belong to the best in this category confirms our strategy of proximity and accessibility.”

TNT Express Germany has won a number of customer service awards in recent years.

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Deutsche Post still to decide on selling Postbank

Posted by | May 26, 2008 | |

Deutsche Post hasn’t decided whether to sell its majority stake in German lender Deutsche Postbank AG as the company considers options for the holding.

Germany’s largest banks have been positioning themselves for takeovers since Deutsche Post, which owns 50 percent plus one share of Postbank, said last year it was assessing a possible sale. German newspaper Handelsblatt cited Postbank CEO Wolfgang Klein as saying in an interview that he expects Deutsche Post to decide on the future of the lender by fall.

Speculation about a sale of the bank has been fueled by a report in Manager Magazin that Frankfurt-based Commerzbank AG and Munich-based insurer Allianz SE made a combined bid for Postbank valued at about 10 billion euros (USD 15.7 billion). Appel declined to comment today on the report. Deutsche Post has started to collect bids for Postbank, Die Welt reported May 23.

The German government wants to be assured that a sale of Postbank, the country’s largest consumer bank by customers, would result in a stronger banking industry, Economy Minister Michael Glos said in a Bloomberg Television interview May 23. The German government controls about 30 percent of Deutsche Post through development bank KfW Group. Commerzbank Chief Executive Officer Martin Blessing said in a separate interview that he “can imagine a lot” in German banking consolidation.

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