Most items delivered first time round in Berlin
The notification rate in Berlin is good. But that has not always been the case. “In 1997 we had the worst rate of anywhere in Germany,” says Sven Goerke, in charge of delivery at the EXPRESS Germany Production branch in RUdersdorf, looking back. Together with the delivery personnel a lot of hard work was done to change the rate. And since that time the level has remained good.
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