Tag: Germany

CPL – Daimler switches from international express to deferred deliveries

Posted by | Oct 2, 2008 | |

Daimler aims to switch more of its international express shipments to deferred products to save on cost while ensuring reliable transit times.

Over the last two years, Daimler has centralised its CEP planning and procurement in the Stuttgart head office. Previously this was handled at local level, resulting in deviance from global standards and agreements, and a lack of transparency, Pomberger explained.

In order to offer CEP shipping across the entire group of brands and subsidiaries, Daimler has created its own intranet tool under the name of “CEPRIS”, integrating all agreements and negotiated rates with the four integrators for delivery of documents and parcels up to 70kg. This also provides one single database for reporting purposes. “CEPRIS is a key success factor,” Pomberger emphasised.

At the same time, the automotive group has defined its international CEP requirements into four service levels: economy, offering reliable transportation; next-day express by 09:00 and 12:00; and special services/urgent deliveries, he said.

For the first three service levels, Daimler works with all four integrators, “trying to use their regional strengths around the world”, Pomberger said. The company is looking into adding another service provider, he added. “I’m sure we will add one or more company to our portfolio in future,” he said. For urgent shipments, Daimler uses DHL, time:matters, TNT and World Courier.

Daimler is now actively trying to steer more of its CEP traffic flows from express to economy delivery, Pomberger said. “We need greater flexibility and economical alternatives for less urgent shipments,” he declared. “(Our) demand for economy services is growing.” The company was under “ enormous cost pressure” and needed “competitive” rate levels, he noted.

In addition, the automotive group needed its CEP providers to ensure reliable transit times, high quality reports and service offers focused on Daimler’s needs. “CEP firms often offer products and services that do not fit our needs,” he criticised. “I do not always have the feeling that the integrators listen to our needs.” But he stressed that overall Daimler had “good service levels” around the world from its providers.

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Hermes launches simplified brand and builds up European B2C network

Posted by | Oct 2, 2008 | |

German consumer parcels firm Hermes has launched a simplified brand under its plans to develop a pan-European B2C network.

The company is dropping its German-language description “Logistik Gruppe” (“Logistics Group”) and will simply market itself as “Hermes” in future, using a modernised corporate logo. Hermes will retain its well-established claim “Weil’s gut ankommt” (literally “Because it gets there properly”) , translating this in its new European markets into appropriate local-language versions focusing on comfortable shipping and delivery services.

Hermes is currently working on establishing operational standards for cross-border parcels, and the challenge would be to ensure a consistent service offer in all markets, she commented. Other success factors for cross-border B2C delivery would be a reliable returns service, full tracking and tracing, attractive pricing and cost control.

The European B2C market was forecast to grow to EUR 10.5 billion by 2016, with the three major markets of the UK, Germany and France representing 71 pct of these revenues, Müller said. Italy, Austria, Spain and the Netherlands would be the next-largest markets. But it would not be sufficient to offer only these core markets, since customers would want deliveries in smaller markets as well, she noted.

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DHL announces new Commercial Executive Vice President

Posted by | Oct 2, 2008 | |

DHL Express today announced that George Kerschbaumer has been appointed Executive Vice President (EVP) of the Commercial division at DHL Express and will also assume a position on the DHL Express Global Management Board with immediate effect.
Kerschbaumer, who previously fulfilled the role as EVP of Corporate Development at DPWN, will report directly to DHL Express CEO, John Mullen and will be responsible for directing the global commercial function for the Express division.
He succeeds John Pearson who has recently taken up the Express EEMEA CEO role.

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Royal Mail offers ‘green’ discount (UK)

Posted by | Oct 1, 2008 | |

Royal Mail’s wholesale division is launching a new service that gives its customers a discounted price for direct mail campaigns that meet criteria designed to reduce their environmental impact.
To qualify for discounts of up to 0.7 pence per item on downstream access prices, businesses will have to meet a range of standards to reduce unnecessary direct mail production through improved use of data services, including suppression of addressees who do not wish to receive direct mail. The responsible sourcing of materials and action to encourage the recycling of the mail piece also form part of the scheme’s specification.
The new service is based on two levels of participation – entry level receives a price discount of 0.3 pence per item, while companies who meet the intermediate criteria receive an additional 0.4 pence per item reduction.
Royal Mail has also identified further criteria that it will consider implementing as a third phase, benefiting the most advanced direct mail users through further discounts. The full specification can be found on Royal Mail Wholesale’s website at royalmailwholesale.com

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