Tag: Guernsey Post

Guernsey Post postal licence change rethink

Guernsey Post and its watchdog will consult again on proposed changes to its operating licence. The Office of Utility Regulation now suggests scrapping and replacing condition 18, which contains the clauses that specify the conditions for price regulation. ‘The OUR’s aim with this proposed modification is to clarify further the services intended to be regulated under condition 18 of Guernsey Post’s licence,’ said director-general John Curran. The OUR’s initial attempt to regulate prices of postal services through its licence – as distinct to regulation law and postal law – was appealed by the company in October 2004. This is ongoing. Behind the appeal was Guernsey Post’s concern that it would lead to regulation of prices in competitive markets, where it believes it is entitled to a level playing field. However, the OUR argues that the October modification was ‘a tidying-up exercise’ and that there would be no increase in the watchdog’s powers.

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Treasury acts over losses at Guernsey Post

Continuing losses at Guernsey Post have prompted Treasury and Resources to react.

The trading company is due to make another substantial loss in the current financial year, following an GBP800,000 deficit in 2003.

Treasury minister Lyndon Trott told the House yesterday that two members of the department would be at all future board meetings to learn more about the problems faced and for the company to fully understand the political concerns.
He also admitted that confidence in the commercialised utility had gone down.
‘I would go even further and say that confidence in the benefits of commercialisation has diminished as a result of Guernsey Post’s past performance,’ he said.

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More rises likely as Guernsey Post losses continue

Managing director Mike Hall said that the commercialised utility expected to record another loss this year. And postal charges are likely to increase again within 18 months. The company last week revealed that it turned a £1.6m. profit in its first year of freedom from States control into a loss of more than £800,000 in the year to the end of September 2003. But Mr Hall said that the utility, which was battling against rising costs passed on from the Royal Mail, should break even in 2005.

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The race to deliver

Even for companies more than holding their own in a tough e-business environment, stories of goods arriving late, later or never still cause planty of nightmares. After all, the work at the front end, creating a web site, is the easy bit. Knitting the whole operation together is where the difficulties arise, as integrated logistics, delivery and services fall under the spotlight of customer expectations – and consistently fail to live up to them.

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