Tag: International

Australia Post delivers more mail and record profits

Posted by | Oct 17, 2007 | |

Australia Post earned a record pre-tax profit of USD 561.7 million in 2006/07 (up 8.9 per cent on the previous year), according to the corporation’s Annual Report, which was released today.

This record financial result underlines the strength of the postal corporation, with revenue growth in all three of its core business areas – letters, parcels and retail – also contributing to record-high revenue of USD 4.71 billion (up 4 per cent).

Australia Post’s 2006/07 Annual Report also indicates that Australian mail volumes are continuing to grow – despite predictions that paper-based mail would decline in the era of electronic communications.

Domestic letter volumes grew by 1.9 per cent (or 93.1 million items), which is the strongest increase in letter volumes since the 1990s. And domestic parcel volumes increased by 3.7 per cent – making this the fifth successive year of robust growth for Australia Post’s parcels network.

Australia Post met or exceeded all of its customer service charter commitments during 2006/07. This includes on-time letter delivery performance of 96.3 per cent (up from 95.6 per cent last year).

Other key results and highlights from the 2006/07 Annual Report include:
– a record net profit of USD 400.7 million
– return on revenue of 11.9 per cent
– productivity improvement of 3.2 per cent
– total mail volumes increased by 1.8 per cent to 5.51 billion items
– the delivery network now reaches 10.26 million addresses (up 218,000 on previous year)
– the maintenance of Australia’s largest retail network, with 4,449 postal outlets
– workplace safety improved, with a record low LTIFR of 7.4 lost-time injuries per million work hours
– the launch of a new brand advertising campaign: Australia Post – Part of every day.

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DHL buys Israel's Flying Cargo

Posted by | Oct 16, 2007 | |

International shipping giant DHL announced Tuesday it had bought the international delivery line of Israel’s Flying Cargo. The USD 100 million deal is pending approval by the Israel Antitrust Authority.

The Flying Cargo Group was formed in 1982 by Avi and Danny Reich, providing international delivery services, as well as various shipping, logistics and cargo insurance services.

Once the sale is finalized, the Reich brother will remain owners of the Flying Cargo Group’s other divisions.

DHL, one of the world’s leading international delivery companies, with some 220 bases around the world, is not expected to make far-reaching changes in Flying Cargo’s international delivery division’s management.

“The fact that the world’s leading shipping company decided to buy Flying Cargo is a testimony of trust in the company’s line, its management and its employees,” said Danny Reich.

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Hermes expands to Italy

Posted by | Oct 16, 2007 | |

Hermes Logistics Group has acquired a stake in Italian parcels and logistics company Swiss Post Porta a Porta, having taken over 30 pct of the share capital from majority shareholder Swiss Post International (SPI) to further expand its international presence and strengthen its position as Europe’s key logistics service provider in delivery to private households.

In return, SPI which does not wish to invest in domestic networks, is able to focus on the cross-border letter market, and will also become the preferred sales partner of HLG for international B2C services in European markets.

With a central hub in Milan and 63 depots throughout the country run by sub-contractors, one of Porta a Porta’s specialist areas is the nationwide distribution of items to both business and private customers. In 2006, the company delivered some 3.5 items to private customers, giving it a 7 pct share of the market. “No other private service provider in Italy has such a well-established B2C network as Porta a Porta,” says Jean-Pierre Streich Head of Swiss Post International.

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DHL Japan now guarantees time definite delivery service for parcels to the U.S.

Posted by | Oct 16, 2007 | |

DHL announced the expansion of its Time Definite Delivery (TDD) service to the United States to include parcels, offering customers in Japan an enhancement of its popular service that guarantees delivery of their important parcels to major U.S. business centers by noon the following business day.

DHL began offering guaranteed MidDay Express service for documents bound for New York, Los Angeles and San Francisco in April 2007, and with handling volume growing steadily, has decided to expand service coverage to include destinations in Boston and Chicago, as well for parcels with a declared value of up to US$2,000. Customers in Japan sending parcels to these U.S. cities now can opt for guaranteed delivery by noon the following business day for an additional 3,000 yen, on top of standard shipping rates.

Six months after the launch of TDD service for U.S.-bound documents, the U.S. currently ranks fifth in handling volume among the 40 countries served from Japan by DHL’s Time Definite Delivery service. DHL expects strong demand for the U.S.-bound MidDay Express parcel service, especially among Japanese manufacturers of semiconductors, electronic/automotive parts and machine tools.

Using TDD services is easy: customers simply contact DHL’s Customer Service and a DHL courier will be dispatched to collect shipments at designated locations for delivery the following business day . Customers can track their shipments via the DHL website, and are notified via telephone, e-mail or facsimile once the delivery has been made. If the delivery is not made by the agreed time, DHL will notify the customer and follow up with a report on the cause of the delay. If DHL is responsible for the delay, DHL will reimburse all shipping costs in accordance with the terms and conditions of its Money-back Guarantee.

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TNT Germany gets best brand award

Posted by | Oct 16, 2007 | |

TNT Express Germany has won the “best CEP services brand” award in the 2007 “Image Ranking” of the German logistics magazine “LOGISTIK Inside”.

TNT Express improved from fourth position in 2006 to the current number one, and its brand awareness increased from 97 pct to 99 pct within the last 12 months. A total of 14 CEP brands were evaluated in the ranking, TNT Express Germany said in a statement.

The ranking was based on telephone interviews with 300 logistics decision-makers in industry and trade all over Germany carried out by media research company TNS Emnid on behalf of LOGISTIK Inside.

The ranking provides detailed information about image, brand awareness, customer satisfaction, recommendations and trade size of 90 logistics brands. The survey has been carried out every year since 2002 and constitutes a competitive benchmark in the German transport and logistics sector.

The award was presented to Thomas Kraus, CEO of TNT Express Germany and TNT Innight Group, at last week’s German logistics congress in Berlin.

At the congress, Kraus also delivered a speech about value creation through “ stakeholder-focused brand management”, and highlighted how the company measures its brand management. Another highlight of the event was a presentation of the TNT depot at Berlin’s Tegel airport for congress participants.

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