Tag: Mail Services

Huge disruption as UK postal workers strike

Posted by | Oct 1, 2003 | |

Thousands of postal workers walked out on strike, causing huge disruption to mail deliveries, with the threat of further action to come.

About 25,000 members of the Communication Workers Union in London were taking part in a 24-hour strike in a long-running dispute over allowances.

Picket lines were mounted outside mail centres across the capital and strikers said they were receiving good support from other workers and members of the public.

The Royal Mail urged people not to post letters in London, and admitted it could take several days to clear the backlog of post caused by the strike.

The union said the response to the walk-out had been “solid”, despite accusations that managers had been threatening some workers with the sack if they took part in the industrial action.

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USPS to set up health funds

Posted by | Oct 1, 2003 | |

The Postal Service intends to use $10 billion in retirement fund overpayments to set up a health benefit account for its more than 800,000 employees, the Postal Service’s chief financial officer said.

Richard Strasser said the money would lay the foundation for a health benefit retirement program estimated to cost more than $40 billion.

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Australian postal industry ombudsman established

Posted by | Oct 1, 2003 | |

The Australian Federal Government is to establish a postal industry ombudsman to handle complaints from people dissatisfied with postal services.

Communications Minister Richard Alston says the ombudsman will be a high-profile office to investigate complaints about Australia Post and others in the industry that join the scheme.

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UK Royal Mail fined £7.5m for missing targets

Posted by | Oct 1, 2003 | |

The Royal Mail is to be fined £7.5 million for failing to meet targets in two of its business services, the industry’s regulator has announced.

Postcomm gave 28 days’ notice of the fine, believed to be one of the biggest ever imposed by any regulator.

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UK Royal Mail given notice of £7.5m penalty for quality failures

Posted by | Oct 1, 2003 | |

Postcomm today gave Royal Mail 28 days notice that it intends to impose a financial penalty of £7.5m on it for failings in its service to customers.
The penalty relates to two of Royal Mail’s services used by business customers.

First Class Post Paid Impression (PPI) and First Class Response Services. Postcomm imposed an enforcement order on Royal Mail last December in relation to these products. The order required Royal Mail to take certain basic steps to ensure that service quality improved. In spite of this, Postcomm found that Royal Mail failed to do enough to ensure these services met their targets.

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