![Citizens Advice: We continue to see millions of people chasing lost parcels [and] having their accessibility needs ignored](https://postandparcel.info/wp-content/uploads/2020/12/parcels-627x376.jpg)
A record breaking £666.5 million worth of parcels were stolen across the UK in the last 12 months, nearly £290 million more than in 2024. That’s according to new Freedom of Information (FOI) data obtained by technology company, Quadient.
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Ofcom has published a consultation on the future of stamp prices.
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Amazon and FedEx jointly take the top spot in Ofcom’s customer satisfaction survey of parcel delivery companies, while Evri and Yodel customers are the least satisfied when it comes to contacting parcel firms for help.
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Ofcom has today fined Royal Mail £21,000,000 for failing to meet its First and Second Class delivery targets in the 2024/25 financial year.
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Consumer Scotland has responded to Ofcom’s announcement on reforms to the Universal Service Obligation (USO) on Royal Mail saying that it failed to protect the interests of consumers in Scotland.
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