Tag: Post Office Limited

NAO Report on the DTIs Financial Support for Post Offices

Contents:
The network of post offices in the UK 7
The viability of post offices 8
The financial position of Post Office Limited 9
The status of Post Office Limited 10
Providing services through the post office network 10
The scope and methodology of this report 11
Triangle consultants produced a report for the NAO which contributed to this final report.
P:LibraryPostalNAO DTI Financial Support for Post Offices.pdf
Printed copy: L13963

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National Audit Office report on UK post offices published

Postwatch welcomes the National Audit Office (NAO) report into the Department of Trade and Industry’s financial support for post offices. The report sets out the problems facing the post office network, and in particular, how changes to pension and benefit payments and customer shopping habits have put considerable financial pressures on many post offices. In this light, the NAO’s recommendation for continued business advice and assistance for subpostmasters is to be welcomed. The NAO confirms Postwatch’s concern that the introduction of pilots in rural areas by Post Office Ltd (POL) has thus far not progressed
sufficiently swiftly. In the coming months, POL needs to take significant
steps forward in exploring innovative delivery mechanisms that meet rural
customers’ needs.

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New Operations Director for UK Post Office Ltd

Post Office Ltd today announced the appointment of Ric Francis as the company’s new Operations Director. Ric Francis has more than 25 years’ experience in the IT and operations sectors, and was most recently Chief Information Officer at Safeway Stores plc, where he was responsible for the company’s IT function.
His post as Operations Director for Post Office Ltd. is a newly-created role, combining IT and Network Support Services to optimise the company’s performance as the UK’s largest retail network. Mr Francis will sit on the Board of Post Office Ltd. and also the company’s Executive Committee.

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Post Office’s branch lines: Expansion of services is a counter revolution

IF YOU think that the Post Office is just a place to buy stamps or pick up a form to renew your passport, you haven’t been in for a while. From the array of financial services now on offer you could be forgiven for thinking that the Post Office has turned into a bank, and with the launch of its new telephone landline service last week, it is assuming the role of a utility provider too.
It is only a little over two decades since the Post Office lost control of the bulk of the supply of phone services in Britain, when Margaret Thatcher split telecoms off from the high street and mail side of the business in 1981, and subsequently privatised the newly named British Telecom. Now the Post Office has returned to the telecoms market with its Homephone service, which it says it hopes will take a million of BT’s 21 million customers over the next three years, by undercutting its charges by up to 20 per cent. As the controversy rages over branch closures – and there are more on the way – the Post Office, which is seen as being at the forefront in providing financial services for the ‘unbanked’, is pulling out all the stops to find a new role.

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Small shops in revolt against UK Post Office

The Post Office was accused yesterday of undermining its own network of sub-post offices with demands for huge levies and restrictions on the services branches can offer. Convenience store owners, many of which have recently taken over local post office services, said the demands by the state enterprise that they pay large commissions from their other commercial activities to the Post Office were a restrictive practice that could drive many to close the sub-post offices in their shops. Demands by the Post Office for bigger payments from convenience store owners were also discouraging independent shops and chains of convenience store owners from taking over post office services, depriving many areas of the country of a branch. Store owners said the move could lead to more closures – beyond the 2,500 already shut down or earmarked for closure – should only a few incentives remain for them to step in and take over the local franchise.

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