Tag: Post Office

Postwatch, the watchdog for postal services, urges customers to have their say on the future of the post office network by responding to the government’s consultation, due to close on 8th
March.

The government is proposing to close up to 2,500 post offices throughout the UK, establish new minimum access criteria to maintain a national network, put in place 500 ‘outreach’ services such as mobile post offices, and continue to fund the rural network to 2011. These proposed changes seek to address the network’s current difficulties, with 90 percent of rural branches failing to make a profit, revenue from government transactions falling by GBP 68 million last year, and overall financial losses for the network expected to rise from GBP 111 million to GBP 200 million this year.

Commenting on the consultation, Millie Banerjee, Chair of Postwatch, said:
“The government’s proposals signal a massive change for the post office network, and anyone who uses these services should take an interest in the consultation.

“Postwatch has been urging the government to take action to address the current problems and to put in place a sustainable way of meeting customers’ post office needs. We therefore welcome the opportunity the consultation gives to contribute our thoughts on the appropriate next steps.

The influential Counters Advisory Group, chaired by Elizabeth Hodder of Postwatch, has today written to Postal Services Minister Jim Fitzpatrick setting out its concerns with the Government’s proposals for the closure of 2,500 post offices. The Minister attended the group’s meetings in December and January.
The group wants, among other things:
• All local factors which affect a community to be taken into account when deciding the future of individual post offices.
• The timetable for the restructuring programme to be flexible enough to secure the right outcome for customers.
• Local consultations to take place over 12 weeks and not 6 as wanted by the Government.
• Outreach solutions (like mobile post offices) to be in place before the post offices they replace close.

In support of these points, Elizabeth Hodder said:
“The Government’s proposals unnecessarily restrict the factors to be taken into account to distance and topography. The majority of the group want issues like the availability of public transport, walking distance to the nearest post office (not just as the crow flies measurements), the effect on the local economy and relevant socioeconomic factors such as age, health and deprivation to be assessed.